Site Reliability Engineer - Digital Commerce

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Job Description

As a Site Reliability Engineer in the Digital Commercespace, you will lead major incident response, drive platform reliability and observability improvements, and collaborate with vendor teams to support and maintain the ongoing operation of critical data infrastructure.

Key Responsibilities:

• Lead major incident response and root cause analysis to ensure rapid resolution.

• Support ongoing operations by maintaining platform reliability and performance.

• Implement and enhance observability solutions for effective monitoring and alerting.

• Collaborate with vendor teams to ensure smooth day-to-day operations and issue resolution.

• Contribute to continuous improvement of incident management and operational processes.

Job Qualifications

• Basic experience in incident response and troubleshooting.

• Familiarity with observability tools (e.g., Prometheus, Grafana, Spyglass).

• Understanding of data architecture and processing tools (e.g., Databricks).

• Strong problem-solving, communication, and teamwork skills for incident documentation and coordination.

• Good to have:Certified in DevOps Foundation, ITIL Foundation, Microsoft’s AZ900or Databricks Fundamentals

We offer:

• P&G-sized projects and access to world leading IT partners and technologies from day one;

• Work in international teams with global responsibilities;

• Friendly and supportive atmosphere at work;

• Mentoring programs, trainings and industry certifications;

• Opportunity to change role every few years to be in the best place for you and best for P&G;

• Flexible work arrangements (work from home up to 2 days per week);

• P&G Vibrant Living programs (sport cards, in-office fitness center);

• Competitive salary and benefits program (private health care, PG stock, saving plans);

• Regular salary revisions and possible promotions - all in line with your results, performance and potential;

• Additionally, we offer the Flex Fund benefit - empowering you to craft a personalized benefits package tailored to your unique needs, priorities, and life stages. Whether you prioritize health and wellness or crave the perfect work-life balance, seize the freedom to select what truly matters to you.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.

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