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Salary
$40k – $48k per year
Location
Remote (United States)
Seniority
Junior · 1+ year exp
Employment
Full-Time

Confirmed on the employer's own hiring board on Nov 9, 2026. First seen by Alion on May 8, 2026. Phil scores A on the Alion truth index.

Overview
Company
Impact
Profile match
The Simple Path to Affordable Medication Access. PHIL is the digital hub and direct-to-patient platform that helps pharma brands maximize starts, coverage, adherence, and commercial performance.

Pharmacy Technician - Full-Time

Location: Remote available in the following states: AZ, CA, CO, FL, GA, IA, ID, IL, IN, KY, MA, MI, MO, NC, NH, NJ, NY, OH, OK, OR, PA, SC, TN, TX, UT, VA, WA, WI, WV

Position Overview

At PHIL, our mission is to improve medication adherence by making it simple and seamless for patients to receive their prescribed therapies. The Seasonal Pharmacy Technician plays a critical role in supporting prescription processing, insurance verification, claims resolution, prior authorizations, and pharmacy routing activities that help patients gain timely access to medications.

The ideal candidate is detail-oriented, tech-savvy, and experienced in navigating pharmacy operations, insurance workflows, and medication access processes within a fast-paced remote environment.

Key Responsibilities

  • Process and enter electronic, faxed, and verbal prescription orders within pharmacy systems.

  • Review, verify, and update patient insurance information using payer portals and phone resources.

  • Determine when prior authorizations are required and submit authorization requests through payer-specific portals and vendor platforms.

  • Monitor, track, and troubleshoot prior authorization requests, claim rejections, denials, and escalations.

  • Resolve prescription processing issues by coordinating with provider offices, insurance carriers, and pharmacy partners.

  • Route and reroute prescriptions appropriately based on insurance requirements, pharmacy network restrictions, state regulations, transfer issues, and operational workflows.

  • Review clinical documentation for completeness and accuracy prior to authorization submission.

  • Navigate multiple pharmacy, operational, and vendor systems simultaneously while maintaining productivity and accuracy.

  • Document all activities, communications, and case updates thoroughly within company systems.

  • Collaborate with internal teams to address patient access barriers, pharmacy inventory issues, system outages, and other operational challenges.

  • Communicate professionally with prescribers, pharmacies, insurance carriers, and internal stakeholders to ensure timely resolution of issues.

  • Follow established workflows, quality standards, and compliance requirements while maintaining productivity expectations.

  • Support additional operational functions as business needs require.

Required Qualifications

  • Active Pharmacy Technician license in state of residence (Required)

  • Nationally Certified Pharmacy Technician PTCB or CPhT (Required)

  • Minimum one year of experience as a Pharmacy Technician in a retail, specialty, mail-order, PBM, or healthcare-related environment.

  • Experience with prescription processing, insurance verification, claims resolution, prior authorizations, or medication access support.

  • Strong understanding of pharmacy operations and prescription workflows.

  • Ability to navigate multiple software systems, payer portals, and operational platforms simultaneously.

  • Strong written and verbal communication skills.

  • Excellent organizational skills with strong attention to detail and accuracy.

  • Ability to work independently while contributing effectively within a collaborative team environment.

  • Reliable high-speed internet connection and dedicated remote workspace.

Preferred Qualifications

  • Experience with specialty pharmacy, manufacturer support programs, or patient access services.

  • Working knowledge of:

    • Insurance claim rejections and override processes

    • Prior authorizations and appeals

    • ICD-10 codes and prescription drug terminology

    • Medicare, Medicaid, and commercial insurance plans

    • Pharmacy claims adjudication and reimbursement processes

    • FSA/HSA payment considerations

  • Customer service or patient support experience.

Success Factors

  • Passion for helping patients access critical medications.

  • Ability to thrive in a fast-paced and evolving environment.

  • Strong problem-solving and critical-thinking skills.

  • Self-motivated, dependable, and adaptable.

  • Excellent multitasking and time-management abilities.

  • Commitment to accuracy, process adherence, and exceptional service.

  • Professional and collaborative approach when working with internal and external stakeholders.

Why Join PHIL

  • Gain a ground-floor opportunity at one of the most rapidly expanding startups within the health-tech sector.

  • Address meaningful challenges by joining a team that utilizes innovative technology to enhance wellness for all stakeholders.

  • Receive competitive compensation that is aligned with your professional experience and background.

PHIL Inc is an equal opportunity employer

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