Program Manager

POSITION SUMMARY

The Intimate Partner Violence - Family Assessment Intervention Response (IPV FAIR) program provides intensive in-home therapeutic treatment for DCF-referred families who have experienced intimate partner violence. The Program Manager oversees the overall programmatic functions, administrative functions and oversight of daily activities, including clinical supervision of staff and the program budget. The Program Manager provides leadership, motivation and support to staff, manages the referrals, admission and discharge process for the program, and ensures the integrity of the program model.

SALARY

$71,000

EDUCATION AND EXPERIENCE/QUALIFICATIONS

Master's or Doctoral degree in Psychology, Marriage and Family Therapy, Social Work, Counseling, or other human services, license eligible related field, with at least 3 years post graduate experience is preferred.

Must have a valid driver's license and access to reliable transportation.

Licensure Requirements for Clinical Positions

Credential(s) Required: Connecticut licensure required (LPC, LMFT, LCSW, or Psychologist)

LOCATION

Hartford, CT

SCHEDULE

Full time

EMPLOYEE BENEFITS

At Wheeler, we're committed to not only supporting your career growth but also ensuring your well-being and security. Here's how we invest in you:

Nurture Your Health:

Comprehensive medical and prescription insurance through Centivo

Comprehensive dental and vision insurance through Cigna

Access to wellness programs to support your physical and mental health

Secure Your Future:

Enjoy peace of mind with company-paid life and AD&D insurance

403(b) Plan, with contributions from the company

Fuel Your Career Growth:

Pursue your educational goals with our Education Reimbursement Program

Access training and development opportunities, including supervision towards licensure

Qualify for the National Health Service Corps (NHSC) loan repayment programs

Receive a productivity incentive to recognize your hard work and dedication

Get reimbursed for licensure/certification expenses

Maintain Work-Life Harmony:

Recharge with generous paid time off, including:

15 vacation days per year to explore and recharge

8 sick days per year for your well-being

2 personal days per year for your personal needs

2 floating holidays per year to celebrate what matters to you

9 paid company holidays to spend with loved ones

Access free and confidential counseling through our Employee Assistance Program (EAP)

ESSENTIAL DUTIES AND RESPONSIBILITIES

Provides clinical oversight and leadership to programs within the department.  Implementing, promoting, and sustaining evidenced-based and best practice models of prevention, intervention, and treatment.

Provides consistent supervision and crisis support to staff.

Assists with budget development and manages financial performance of programs to produce positive bottom lines, to enable support of new program initiatives.

Recruits program staff and address retention and disciplinary action as needed in accordance with HR policy.

Works with leadership to develop, monitor, and analyze clinical and program performance and outcomes and develops and monitors quality improvement program goals.

Interfaces and collaborates with funders and other community providers to provide positive system development for youth and families, and to promote Wheeler’s reputation as a quality service provider.

Ensures program compliance with accurate and timely weekly, monthly and/or quarterly data collection and submission requirements.

Serves as role model for staff to promote strong work ethics and adherence to model specific approaches. 

Creates and implements program development initiatives in collaboration with program leadership.

Ensures that staff provides culturally competent care and maintains sensitivity to and respect for clients' cultural traditions, values, and beliefs.

Leads weekly staff meetings and provides regularly scheduled supervision to clinicians, case managers, or other program staff as assigned consistent with the program model.    

Maintains required licenses, certifications, attends required clinical training seminars, and assists with arranging and monitoring the staff training schedule to ensure that training needs are being met.

Carries a clinical caseload when needed or appropriate, submits all required documentation and reports in a timely manner, and participates in and promotes quality improvement and outcome measurement activities.

Reports child abuse/neglect as mandated, adheres to confidentiality guidelines and ensures that the program meets all necessary licensing, regulatory, and accreditation standards, as related to the program, staff, records, facility, and care of youth.

Oversees the orientation of new staff.

Provides service (evaluation, treatment, wraparound team facilitation, follow-up, case management) in the office and/or community settings outside of the office (e.g., homes, schools, hospitals, institutions, other community locations) and maintains a flexible schedule to ensure services are delivered based on client needs and as defined by the program.

Provides/supports safety planning and crisis intervention/clinical emergencies with appropriate supervision including rotating on-call coverage with other team members to ensure 24 hour availability to clients as required by program.

Demonstrates leadership by reinforcing positive behavior and promoting recognition through the use of effective employee evaluations, employee appreciation, effective hiring practices, and accountability.

Regulatory and Corporate Compliance Responsibilities

Understands and adheres to Wheeler Clinic’s compliance standards as they appear in the clinic’s Corporate Compliance Plan, Code of Conduct, and Conflict of Interest Policy.

Completes all training in a timely manner as required by state and federal regulations (e.g., Compliance, Fire Safety, HIPAA HITECH, Infection Control, Sexual Harassment, etc) and specific to the department and position.

Keeps abreast of all pertinent federal, state and clinic regulations, laws, and policies as they presently exist and as they change or are modified.

Ensures that the staff are trained and evaluated on their knowledge of and adherence to compliance policies and procedures specific to their jobs.

Performs other related duties as assigned.