Senior SOC Controller

Overview

170+ Years Strong. Industry Leader. Global Impact. At Pinkerton, the mission is to protect our clients. To do this, we provide enterprise risk management services and programs specifically designed for each client. Pinkerton employees are one of our most important assets and critical to the delivery of world-class solutions. Bonded together, we share a commitment to integrity, vigilance, and excellence.

Pinkerton is an inclusive employer who seeks candidates with diverse backgrounds, experiences, and perspectives to join our network of industry subject matter experts.

The Senior SOC Controller assigned to a specific client is responsible for triage, quality assurance, and intelligence and threat analysis utilizing the Crisis Response tool, guaranteeing optimal business operations. The Senior SOC Controller will develop and coordinate implementing new services and best practices with the SOC team.

Responsibilities

• Represent Pinkerton’s core values of integrity, vigilance, and excellence.
• Support senior management and line-of-business (LOB) stakeholders closely by triaging risks and ensuring the smooth continuance of business functions during an incident, crisis, or disaster.
• Drive and manage working and project management groups to enhance the SOC’s technological and operational support.
• Manage the implementation of new services, tools, and applications to support SOC operations.
• Implement & support SOC operating procedures/best practices to drive business goals and objectives.
• Facilitate client’s crisis management response and coordinate incident escalations and emergency communications to the site, regional, and enterprise-level global security leadership.
• Conduct detailed written and verbal situation briefings to global security executives and higher.
• Draft & review concise notifications for the Client’s decision-makers and global security leader’s distribution.
• All other duties, as assigned.

Qualifications

Bachelor's degree in Security Studies, International Affairs, Intelligence Studies, Criminology, Crisis Management, or related field. At least five years of experience in a collaborative environment such as a government or corporate global security operations center, emergency operations center, or other transferable fields.

• Experience working with global risk intelligence and incident response software, emergency mass notification systems, travel risk management software platforms, and geographic information systems.
• Experience working in intelligence, geopolitical or security-related disciplines
• Demonstrated analytical and problem-solving experience providing business insights and recommendations from data sets.
• Excellent verbal, written, and interpersonal communication skills.
• Able to work in a fast-paced environment under multiple deadlines and competing priorities.
• Able to organize workload for effective implementation.
• Serve as an effective team leader.
• Attentive to details and accuracy.
• Able to build consensus and influence decision-makers.
• Maintain confidentiality when dealing with sensitive information.
• Computer skills; Microsoft Power BI, Tableau.

Working Conditions:

With or without reasonable accommodation, requires the physical and mental capacity to effectively perform all essential functions;

• Regular computer usage.
• Occasional reaching and lifting of small objects and operating office equipment.
• Frequent sitting, standing, and/or walking.
• Travel, as required.

Pinkerton is an equal opportunity employer to all applicants and positions without regard to race/ethnicity, color, national origin, ancestry, sex/gender, gender identity/expression, sexual orientation, marital/prenatal status, pregnancy/childbirth or related conditions, religion, creed, age, disability, genetic information, veteran status, or any protected status by local, state, federal or country-specific law.