Product Manager: IBM

TheIBMSoftwareProductManagerwillprimarilybefocusedonprovidingexceptionalcustomerserviceby executing all administrative duties

related to the IBM software portfolio.

Thispositionwillbecomeaproductexpertandplayacrucialroleinsupportingallbusinessdevelopment activities to meet revenue and profit objectives.

KEYRESPONSIBILITIES:

·Executeactivitiesto

achievemonthlysalestargets

·Maintainandgrowtheexistingproductpartnerbasebyassistingwithaccountplanning and customer mapping

·Liaiseandengagewithpartnersregularlytogrowtheirshareofthewallet

·Present product/brandpresentations tocustomersandpartners

·Generateleadsandmanagethesalesprocesstogetherwiththepartner

·Presentstatusofthedevelopmentplanbacktothevendor

·Ensureoperationalexcellenceofvendorwithin thepartner

·EnsureallSLAsaremettimeously

·Responsibleforfastandaccuratecostingandquotestopartners

·UnderstandandimplementPinnaclestrategyandpoliciesinalignment withproduct

·Productsupport(PDFSpecSheets,WebInfo,SalesSupport,CustomerSupport-SystemsIntegrators

·Makingsurethatstakeholdersatthevendorinterfacewithstakeholdersatthepartneratalllevels

·Workingwiththepartnertodrivemarketinginitiatives -adheringtoalignmentwiththevendors GTM messaging i.e. Driving vendor

GTMs with the partner and ensuring focus on the GTMs

·Analysemarketsegmentsanddevelopmarketingstrategiestobuildproductdemandby creating effective solutions and awareness of the product and brand

·MaintaintheERPsystemuptodatewithproductcodesandpricingagreements

·Buildandmaintaininternalandexternalrelationships

Requirements

SKILLSANDEDUCATION:

·Matric,withmathematicsisessential

·Atertiaryqualificationand/orarelevantdiplomainBusinessand/orinITwillbean advantage

·ExcellentcomputerskillsinMSWord,Excel,Outlook,andPowerPoint

·Excellentverbal andwrittenbusiness communicationskills

·Goodsalespresentationskills

·Organizedindividualwhoisdeadline-drivenwithgoodtimemanagementskills

·Excellentinterpersonalskills

EXPERIENCEANDKNOWLEDGE:

·Minimum5yearsworkexperiencewithinanITenvironment

·Demonstrableknowledgeofsoftwaretools

·AppropriateIBMaccreditationswouldbeadvantageous

·PreviousexperiencewithintheICTDistributionindustry

·Workingexperienceinacustomerserviceenvironment

·UnderstandingofForexconversions/calculations

·Understanding Software andCloudvaluepropositionswillbeextremelybeneficial

PERSONAL ATTRIBUTESANDQUALITIES:

·Abletoworkinapressuredenvironment,tochaseandmeettargets

·Interestedincontinuouslylearningabouttechnologyproducts

·Confident,self-motivated,anddisplayahighlevelofenergy

·Customerserviceorientated

·Enjoycollaborationandabletoworkaspartofateam

·Highattentiontodetail

·Proactive,tactful,andatechnology-drivenindividual

·Willingtogotheextramiletodelivertheexceptional

·Strongadministrativeabilities

·Self-managed

Benefits

Pinnacle is

for people who want more than just a job. It’s a place to get involved, try new

things, build your skills and take your career further.

With more

than 30 years in the ICT industry, Pinnacle offers the opportunity to work

alongside talented people, gain exposure to leading technology brands and be

part of a business that continues to evolve with the industry.

You’ll work

with great people, get hands-on experience with some of the biggest names in technology

and have opportunities to learn, train and take on new challenges along the

way.

Whether

you’re starting your career or ready for your next challenge, Pinnacle is a

place where you can contribute, make an impact and build what comes next.

You’re not

simply joining a company. You’re joining a team where you can learn, grow and

build a career.