CloudOps Engineer - Platform9 Systems

Location:India (Remote) About the Role:

We are seeking a highly motivated and skilled CloudOps Engineer to join our R&D organization. In this role, you will help build, maintain, and support the software engine powers our public SaaS platform, accelerating developer velocity, improving build times and delivering higher quality with each new release.

You will be part of a globally distributed team responsible for delivering reliable, automated, and scalable build infrastructure and tooling. The ideal candidate brings strong experience in CI/CD, build engineering, test platform integrations, Jenkins or similar tools, Linux, Python, and Bash and is comfortable operating in a fast-paced, agile environment.

Key Responsibilities:

• Build, maintain, and operate our software engine that powers our public SaaS infrastructure, accelerating developer velocity, improving build times and
• Design and manage infrastructure using Terraform and infrastructure-as-code best practices
• Develop and optimize CI/CD pipelines to enable fast, safe, and consistent software delivery
• Monitor and troubleshoot infrastructure and service issues in AWS and Linux environments
• Write automation scripts and tooling in Python and Bash
• Collaborate with product engineering, support, and customer teams to resolve technical issues and improve system reliability
• Participate in an on-call rotation during US Eastern timezone hours
• Operate within an agile/scrum workflow, contributing to planning, retrospectives, and continuous delivery
• Create and maintain technical documentation and runbooks for operational processes.

Required Qualifications:

• 3-6 years of experience in DevOps or Site Reliability Engineering or Build Engineering roles
• Hands-on experience with Terraform, infrastructure as code, and managing cloud-native environments
• Strong experience with CI/CD tools (e.g., GitHub Actions, Jenkins, Teamcity)
• Solid understanding and operational experience with a major cloud platform such as AWS or Oracle Cloud or Google Cloud or Azure
• Proficiency with Linux, system administration, Python and shell scripting
• A performance oriented mindset, with a strong desire to optimize build times, improve build reliability, and be relentlessly driven to make the software engine work faster and better.
• Comfortable working in a fast-paced, agile development environment
• Ability to work independently and proactively during US Eastern timezone hours

Nice to Have:

• Understanding of spec driven development using either Github spec-kit, or claude superpowers
• Understanding of decomposing long and complex builds into a more modular and component build process
• Experience with Golang
• Exposure to OpenStack environments
• Knowledge of cloud security and best practices for SaaS platforms
• Familiarity with monitoring and observability tools such as Prometheus, Grafana, or Datadog

Why Join Us:

• Be a key player in operating and improving a global SaaS platform
• Work with modern cloud infrastructure and DevOps tooling
• Collaborate with passionate teams solving real customer challenges
• Enjoy a flexible, remote-first work environment with opportunities for career growth.