Software Engineer III
About the Company:
At Playlist, life's richest moments happen when people step away from screens to move, connect, explore, and play. We're building the definitive platform for intentional living, connecting people with inspiring experiences in fitness, wellness, and beyond. With popular brands like Mindbody and ClassPass, Playlist empowers businesses and individuals, making it effortless for aspirations to become actions. Join us in reshaping technology's role to foster meaningful, real-world connections.
The Role You'll Play
Playlist builds software for the wellness and services economy. Our platforms include Mindbody for fitness and wellness studios, Booker for appointment-based businesses, and Kite for large multi-location franchises, with more verticals on the way. Tens of thousands of businesses run their day-to-day operations on our products.
On this team, you’ll help build the outbound marketing side of Playlist's CRM and Marketing platform - the tools our customers use to stay in touch with their clients and bring them back. That includes:
Marketing campaigns
Automated lifecycle journeys
Re-engagement and retention automation
Audience and subscriber management
Right now, much of this runs on a third-party marketing platform. We’re building those capabilities in-house, starting with a customer segmentation engine that lets businesses define and target audiences from their own data. There’s a lot to build, and we’re hiring engineers to make it happen.
What You'll Do
Build and ship production code for services behind campaigns, journeys, and audience management
Develop and test APIs, ensuring customer and subscriber records stay in sync through robust data pipelines
Add features to segmentation and targeting tools, while fixing bugs and reviewing pull requests
Collaborate closely with Product, Design, and senior engineers to shape solutions from well-defined tickets to larger system components
Handle production issues with the team, contributing to reliability and resilience
Grow into ownership of larger pieces of the system as you gain familiarity
Experience You Bring
Strong coding mindset: you care about writing great code and solving the right problems
Senior-level SaaS experience: building and operating large-scale applications
Proficiency with languages like C#/.NET and TypeScript/JavaScript
API design expertise and experience with microservice architecture
Observability familiarity with tools like New Relic or Kibana
Deep SQL knowledge and relational data modeling skills
Agile mindset with strong grasp of software development lifecycle practices
Ability to navigate complexity, assess tradeoffs, and execute with confidence
Excellent communicator who brings others along and helps ideas stick
Technologies You Could Be Working With
- Languages: C# and .NET / ASP.NET, React/Next.js/TypeScript
- Data: PostgreSQL / Amazon Aurora (Npgsql), Microsoft SQL Server, DynamoDB, EDW (Snowflake), Redis (AWS ElastiCache), FluentMigrator
- Architecture: Microservices on AWS including event driven (SNS, SQS, Lambda, EKS, Aurora, ElastiCache, CloudWatch, Secrets Manager, STS), with CDC pipelines and GraphQL
- Monitoring: New Relic, NLog, CloudWatch Logs
- This list is here to show how we work today. We do not expect you to have used every technology on it.
Have we piqued your curiosity?
Sound like the role for you? We’d love to hear from you! Even if you’re not 100% sure about potential fit, we still encourage you to apply. We’re looking for the right person, not the perfect series of checkboxes.
The Company is an Equal Opportunity Employer. We highly value diversity at our company and encourage people of all different backgrounds, experiences, abilities and perspectives to apply. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or other protected characteristics.
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Note: This description outlines key responsibilities but isn’t intended to cover every task or duty. Additional responsibilities may be assigned as needed to support the team and business goals.