Senior Learning & Instructional Designer

We’re looking for a seasoned learning professional who can combine instructional design expertise with hands-on training management to deliver engaging, data-driven learning solutions.

Key Responsibilities

Instructional Design & Learning Experience Development

• Design and develop engaging digital and blended learning solutions, including e-learning modules, microlearning, scenario-based activities, job aids, facilitator guides, and assessments.
• Partner with stakeholders to identify business needs and translate them into targeted learning strategies with measurable outcomes.
• Apply instructional design frameworks such as ADDIE and SAM, alongside adult learning principles and learning science.
• Leverage generative AI to accelerate content development, create learning scenarios and assessments, generate visuals and narration, and improve learning production workflows.
• Develop and maintain instructional standards, accessibility requirements, content architecture, and version control across learning platforms.
• Evaluate learning effectiveness using performance data and feedback, continuously improving learning content and delivery.
• Create compelling learner communications and internal campaigns that encourage participation and engagement.
• Explore emerging learning technologies and AI tools to enhance the learner experience.

Training Operations & Learner Enablement

• Coordinate the monthly training calendar, including scheduling, platform setup, participant enrollment, attendance tracking, materials preparation, and follow-ups.
• Analyze learner feedback, participation, and performance data to identify improvement opportunities and prepare stakeholder reports.
• Manage relationships with external learning providers and self-paced learning platforms, including contract renewals and engagement optimization.
• Support seamless integration and administration of learning solutions within the SuccessFactors LMS.
• Lead the end-to-end implementation of key learning programs, including coaching, mentoring, leadership development, and new hire onboarding.
• Maintain training materials, documentation, and learning records with proper governance and version control.
• Ensure the LMS remains organized, accurate, and up to date.

Qualifications

• Bachelor's degree in Instructional Design, Education, Psychology, Human Resources, Educational Technology, or a related field. A master's degree is an advantage.
• Several years of experience in instructional design, learning experience design, or corporate learning and development, preferably in a corporate or consulting environment.
• A strong portfolio of digital learning solutions and blended learning programs.
• Demonstrated experience using generative AI in learning design, with examples of improved efficiency, content quality, or learner outcomes.
• Advanced proficiency in Articulate 360 and Adobe Captivate - both are required.
• Familiarity with Canva or Adobe Creative Suite and e-learning standards such as SCORM and xAPI.
• Experience with LMS administration, preferably SuccessFactors.
• Excellent English writing, editing, communication, and stakeholder management skills.
• Strong analytical skills, with the ability to evaluate learning effectiveness beyond learner satisfaction surveys.
• Ability to manage multiple projects, balance creative design with operational execution, and deliver high-quality outputs.