Talent Acquisition Manager – QSR

Talent Acquisition Manager - QSR

Location: Mandaluyong City Work Arrangement: On-site Schedule: Monday to Friday

Job Summary

We are seeking an experienced Talent Acquisition Manager to lead the organization’s talent acquisition strategy and recruitment operations for a fast-paced Quick Service Restaurant (QSR) business. The role will oversee high-volume hiring for restaurant operations while supporting recruitment requirements for corporate and support functions.

The ideal candidate has a strong background in QSR, fast food, restaurant, hospitality, or other high-volume consumer-facing industries, with proven experience managing large-scale recruitment, talent pipelines, and recruitment teams.

Key Responsibilities

• Lead the overall talent acquisition strategy for restaurant and corporate hiring.
• Oversee high-volume recruitment for crew, shift leaders, supervisors, store managers, and area managers.
• Develop recruitment plans aligned with store manpower requirements, expansion plans, and business growth.
• Build sustainable talent pipelines for both frontline and managerial positions.
• Manage sourcing through job portals, social media, referrals, recruitment partners, career fairs, and other channels.
• Partner closely with Operations and HR leaders to identify workforce requirements and hiring priorities.
• Monitor recruitment KPIs including time-to-fill, hiring volume, offer acceptance, sourcing effectiveness, and pipeline conversion.
• Lead recruitment campaigns for new store openings and urgent manpower requirements.
• Manage external recruitment agencies, manpower providers, and other talent acquisition partners.
• Drive improvements in recruitment processes, candidate experience, and hiring turnaround time.
• Lead employer branding and talent attraction initiatives.
• Coach and develop recruitment team members to consistently achieve hiring targets.
• Prepare recruitment reports and workforce hiring analysis using Excel and other tracking tools.

Qualifications

• Bachelor’s degree in Human Resources, Psychology, Business Administration, or a related field.
• 6-8 years of recruitment or talent acquisition experience, with at least 2 years in a supervisory or managerial capacity.
• Strong experience in QSR, fast food, restaurant, hospitality, retail, or other high-volume industries.
• Proven experience handling volume hiring and multi-location recruitment.
• Experience hiring restaurant frontline, supervisory, and managerial positions.
• Experience in corporate recruitment is an advantage.
• Strong sourcing, recruitment strategy, stakeholder management, and team leadership skills.
• Experience with ATS, recruitment platforms, and recruitment analytics is preferred.
• Strong Excel skills and ability to manage recruitment metrics.
• Results-driven with strong organizational and communication skills.