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Salary
$112k – $140k per year
Location
Remote (United States)also open in Canada
Seniority
Middle · 3+ years exp
Employment
Full-Time

Confirmed on the employer's own hiring board on Nov 3, 2026. First seen by Alion on Nov 2, 2026. PointClickCare scores B on the Alion truth index.

Overview
Company
Impact
Profile match
PointClickCare is a Canadian health technology company that provides cloud-based electronic health record and care collaboration software for long-term care, senior living, home health and other post-acute care providers. Its platform covers clinical documentation, billing and revenue management and data exchange with hospitals, health plans and pharmacies, and connects with more than 400 partners through its marketplace. Founded in 2000, it hires software engineers, data analytics engineers and accounts receivable specialists in Canada and the United States. The company is headquartered in Mississauga, Ontario, Canada.

Job Summary

The Database Reliability Engineer (DBRE) is responsible for managing, building, maintaining, monitoring, and troubleshooting the cloud-based database infrastructure that our mission-critical SaaS application runs on. The DBRE role is also responsible for improving processes through automation and coding to reduce toil. They will work closely with Engineering and SRE teams to support new products that require database support.

Key Responsibilities

  • Work on observability of relevant database metrics and make sure desired database objectives are met.
  • Work with the DBA team to understand areas of operational toil and implement automations/processes to help manage PCC's database systems at scale.
  • Implement a data-driven approach to performance and availability improvements across database platforms.
  • Provide database support to Engineering and SRE teams, including database migrations, query performance, and schema/design improvements.
  • Work on database operational workload, performance troubleshooting and root-cause analysis.
  • Help standardize database configurations, deployment patterns, and operational processes across SQL Server and PostgreSQL platforms.
  • Manage and prioritize operational tickets, incidents, service requests, and database maintenance activities.

Qualifications and Skills

  • 3+ years of experience working with relational database systems.
  • 1+ year working in a Database / SRE / Engineering-related role- · SQL Server or PostgreSQL experience preferred, other DBMS is nice to haves
  • Hands-on experience with SQL Server or PostgreSQL administration, performance tuning, replication, high availability, and disaster recovery.
  • Experience working in the cloud (AWS, GCP, or Azure - Azure preferred).
  • Experience working with IaC tools such as Ansible and Terraform.
  • Coding / Automation experience with languages such as PowerShell, C#, SQL, Python, and Go.
  • Experience working with source control systems such as Git.
  • Experience working with large databases (1+ TB) and managing large database environments is a plus.
  • Additional experience with the following tools/systems is a plus: Jira, confluence, Grafana, ClickHouse, and various NoSQL databases.
  • Experience working with AI tools, technologies, or AI-assisted development and automation is a plus.
  • University or college education in Database Management, Software Engineering, or a related field.
  • Some on-call or after-hours work will be required.
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