Lead, Streaming & Digital Operations

PopArabia was founded in 2011 by Canadian hip-hop pioneer, music executive and entrepreneur Spek, in partnership with twofour54 - the Abu Dhabi media zone that is home to the region’s entertainment industry. As a sub publisher, PopArabia represents the world’s leading music catalogs across the MENA territories and has pioneered music licensing in the region since inception. In 2020, PopArabia announced a partnership and joint venture with New York-headquartered Reservoir to sign and develop Arabic talent to export around the world. PopArabia also launched ESMAA later that year, a rights management entity working with the global community of music stakeholders licensing performance, mechanical and neighbouring rights in the Gulf states.

Today, PopArabia operates as a vertically integrated independent music company spanning label, publishing, distribution, music supervision and catalog ownership, with offices in Abu Dhabi, Dubai and Cairo. In 2026, PopArabia completed the acquisition of Egyptian label and distributor Viral Wave, deepening its presence in the Arab world's largest music market and cementing its position as the region's most comprehensive independent music rights company.

The Position

The Streaming & Digital Operations Lead supports the day-to-day operations of digital music distribution, overseeing the delivery of music content across digital service providers (DSPs), release and catalogue operations, and ensuring content is accurately distributed, maintained, and optimized across platforms. Working closely with artists, clients, and digital partners, this role coordinates releases, addresses operational requests, and resolves content and copyright-related issues. The ideal candidate is highly organized, detail-oriented, technically proficient, and comfortable managing multiple priorities in a fast-paced music industry environment. The role includes, but is not limited to, the following responsibilities:

Digital Distribution & Release Delivery

• Upload and distribute music releases across digital platforms, including YouTube, Meta, TikTok, Spotify, Yango, Deezer, Twist, Snapchat, Anghami, Apple Music, and others.

• Manage pre-release, release-day, and post-release operations to ensure accurate and timely content delivery and availability.

• Process release updates, troubleshoot delivery issues, and coordinate resolutions with relevant platforms and partners.

Catalogue Management & Transfers

• Collect, organize, and validate metadata and supporting materials required for catalogue transfers and distribution.

• Coordinate catalogue transfers and deliver content to digital platforms, ensuring accuracy and continuity.

• Process catalogue updates, content modifications, and takedown requests across DSPs.

DSP Operations & Content Optimization

• Manage day-to-day operational requests through DSP dashboards and content management systems, including platform updates and issue resolution.

• Optimize music content, metadata, and artist profiles to maintain accuracy and visibility across digital platforms.

• Upload, update, and synchronize track lyrics across relevant DSPs.

• Create, maintain, and update smart links for music releases.

Artist, Client & Partner Support

• Provide ongoing operational support to artists and clients, addressing release requirements, distribution requests, and digital platform issues.

• Maintain effective relationships with digital partners and DSP representatives to facilitate daily operations and resolve outstanding requests.

Copyright & Claims Management

• Manage copyright reports, infringement claims, and content-related disputes across digital platforms.

• Gather and review documentation and supporting materials required to submit or respond to copyright claims.

• Coordinate copyright-related requests and responses with relevant platforms and partners to facilitate timely resolutions.

• Monitor outstanding claims, track progress, and communicate updates to relevant stakeholders through resolution.

Qualifications

• 2-3 years of experience in digital music distribution, streaming operations, digital content management, or a related field.

• Strong understanding of digital music distribution workflows, metadata management, and release requirements across DSPs.

• Hands-on experience with DSP dashboards and content management systems, including familiarity with music industry identifiers such as ISRCs and UPCs.

• Working knowledge of catalogue transfers, release updates, takedown procedures, and copyright claims management.

• Strong Excel proficiency, with the ability to organize and analyze datasets, validate information, and prepare accurate operational reports.

• Excellent written and verbal communication skills in English, with the ability to collaborate effectively with artists, clients, partners, and internal teams.

• Exceptional organizational skills and attention to detail, with the ability to manage multiple releases, prioritize competing deadlines, and deliver accurate results.

• Proactive and resourceful problem-solving skills, with a demonstrated ability to take ownership of tasks and drive issues through to resolution.

• Strong technical aptitude and adaptability, with the ability to learn new platforms, identify process improvements, and support data-driven decision-making.

Equal Employment Opportunity

PopArabia is an equal opportunity employer committed to fostering a diverse and inclusive workplace. We consider all qualified applicants without regard to age, race, ethnicity, color, religion, gender, national origin, disability, marital status, military status, or any other characteristic protected by applicable law. We believe that embracing diversity strengthens our culture, drives innovation, and contributes to our continued success.

If you require assistance or an accommodation in completing any aspect of the application process, please contact the PopArabia Recruiting team at: [email protected].