IT Systems Engineer

Porch Group is a leading vertical software and insurance platform and is positioned to be the best partner to help homebuyers move, maintain, and fully protect their homes. We offer differentiated products and services, with homeowners insurance at the center of this relationship. We differentiate and look to win in the massive and growing homeowners insurance opportunity by

1) providing the best services for homebuyers

2) led by advantaged underwriting in insurance

3) to protect the whole home

As a leader in the home services software-as-a-service (“SaaS”) space, we’ve built deep relationships with approximately 30 thousand companies that are key to the home-buying transaction, such as home inspectors, mortgage companies, and title companies.

In 2020, Porch Group rang the Nasdaq bell and began trading under the ticker symbol PRCH. We are looking to build a truly great company and are JUST GETTING STARTED.

Job Title: IT Systems Engineer

Location: India

Workplace Type: Remote

Job Summary

The future is bright for the Porch Group, and we'd love for you to be a part of it as our IT Systems Engineer with the Information Technology team.

Porch Group is looking for an experienced IT Systems Engineer to design, implement, and manage complex IT infrastructure and systems that support the Porch Group's Information Technology department. This role focuses on strategic system architecture, technical migrations and implementation projects, advanced troubleshooting, and optimization of enterprise-grade technology solutions to ensure scalability, security, and performance.

In this role, you will lead critical IT initiatives, mentor Systems Administrators and Support team members, and collaborate with cross-functional teams to align IT systems with business objectives. You will provide expert-level support for enterprise applications, cloud platforms, and network infrastructure, leveraging advanced tools such as AI and automation to enhance operational efficiency.

The ideal candidate has deep expertise managing systems such as Microsoft Azure, MacOS, Windows, Linux, Office 365, virtualization, endpoint management, and AI platforms (Microsoft Copilot or Anthropic Claude), along with other business-critical platforms.

What You Will Do As An IT Systems Engineer

• Design, deploy, and maintain enterprise IT infrastructure, including servers, endpoint management tools, SaaS applications, and cloud environments (e.g., Azure, DNS solutions).
• Lead the planning and execution of technical projects such as system upgrades, migrations, and deployments to ensure minimal disruption and maximum performance.
• Proactively monitor and improve system performance, identify bottlenecks, and implement optimizations to enhance reliability and scalability.
• Oversee advanced troubleshooting of complex system, network, and application deployments, delivering root-cause analysis and sustainable long-term solutions.
• Design and develop intelligent automation and endpoint management solutions using PowerShell and Bash scripts, enhanced by agentic AI platforms including Anthropic Claude. Integrate REST APIs and third-party services to orchestrate complex workflows, enabling automated data processing, system integrations, and AI-powered decisioning that drive substantial gains in operational efficiency.
• Ensure robust security practices, including patch management, vulnerability remediation, and compliance with regulatory standards such as NIST, CIS, SOX, PCI, and ITGC.
• Collaborate with IT leadership and stakeholders to define system architecture strategies and align infrastructure with evolving business objectives.
• Mentor Systems Administrators and other IT support staff, providing guidance on best practices, advanced technical concepts, and emerging AI-driven methodologies.
• Maintain and enhance disaster recovery and business continuity plans, ensuring systems remain resilient and recoverable.
• Document system configurations, processes, and procedures, maintaining a comprehensive knowledge base for IT operations.
• Lead the evaluation and adoption of emerging technologies to improve system performance and support organizational growth.
• Participate in after-hours project work or emergency incident response.
• Lead IT-related projects, including cloud migrations, infrastructure scaling, and technology integrations, as assigned.
• Perform other IT related duties or projects, as assigned.

What You Will Bring As An IT Systems Engineer

• Exceptional problem-solving and analytical skills, with the ability to design and implement complex IT systems.
• Bachelor's degree in Computer Science, Information Technology, or a related field, or 8+ years of progressive experience in IT.
• Practical knowledge of Azure, Windows, MacOS, and virtualization platforms (e.g., AVD).
• Strong scripting and automation skills (PowerShell, Bash) combined with hands-on experience using agentic AI tools such as Microsoft Copilot or Anthropic Claude to create intelligent automations and workloads.
• Demonstrated expertise with endpoint management tools, including the development of custom packages and full endpoint lifecycle management (managed apps, policies, compliance, automated provisioning, maintenance, and retirement).
• Excellent and fluent communication skills (verbal and written in English), with the ability to convey technical concepts to non-technical stakeholders.
• Ability to manage multiple high-priority projects and adapt to rapidly changing environments.
• If you are a results-driven, detail-oriented IT Systems Engineer with a passion for building resilient, scalable infrastructure, we would love to hear from you. This is a great opportunity to join a dynamic team and make a significant impact on the business.
• Candidates that have worked in IT for a United States based publicly owned company preferred.
• Excellent written and communication skills in English language.
• Proven experience working with US based business teams.
• Ability to work within core US business hours / time zone expectations - Eastern Standard Time (EST) overlap.
• Working Hours: 8 Hours (Excluding breaks) 4 Core US Hours Overlap (7:30pm- 11:30pm IST) 4 flexible hours (IST)
• Workspace: A quiet, dedicated space to work, and a reliable internet connection with a minimum speed of 50 Mbps.

What You Will Get As A Porch Group Team Member

Pay Range*: ₹16,87,500 - ₹23,62,500 INR Annually

*Please know your actual pay at Porch will reflect a number of factors among which are your work experience and skillsets, job related knowledge, alignment with market and our Porch employees, as well as your geographic location.

Our benefits package will provide you with comprehensive coverage for your health, life, and financial wellbeing.

• Our benefits include medical insurance, accident insurance and retiral benefits
• Our wellness programs include 12 company-paid holidays, 2 flexible holidays, privilege/earned leave, casual/sick leave, paid maternity and paternity leaves, and weekly wellness events.

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What’s next?

Submit your application below and our Talent Acquisition team will be reviewing your application shortly! If your resume gets us intrigued, we will look to connect with you for a chat to learn more about your background, and then possibly invite you to have virtual interviews. What's important to call out is that we want to make sure not only that you're the right person for us, but also that we're the right next step for you, so come prepared with all the questions you have!

Porch is committed to building an inclusive culture of belonging that not only embraces the diversity of our people but also reflects the diversity of the communities in which we work and the customers we serve. We know that the happiest and highest performing teams include people with diverse perspectives that encourage new ways of solving problems, so we strive to attract and develop talent from all backgrounds and create workplaces where everyone feels seen, heard and empowered to bring their full, authentic selves to work.

Porch is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected veteran status, or any other characteristic protected by applicable laws, regulations, and ordinances.