Client Service Representative
Confirmed on the employer's own hiring board on Oct 13, 2026. First seen by Alion on Oct 5, 2026.
The Client Service Representative (CSR) at Pragma Africa plays a key role in delivering high-quality client support within a dynamic call centre environment. This role focuses on building and maintaining strong relationships with existing and prospective clients while providing efficient, solution-driven service.
The CSR acts as a primary point of contact for client queries, ensuring prompt resolution through effective communication, problem-solving, and administrative support. The role requires strong multitasking abilities, attention to detail, and the capability to interpret and communicate technical information, particularly within asset management contexts.