Senior Field Support System Engineer

Job Description

Pratt & Whitney, an RTX business, is a world leader in the design, manufacture and service of aircraft engines and auxiliary power units for commercial, military and business aircraft. Through industry-leading businesses – Collins Aerospace, Pratt & Whitney, and Raytheon – RTX pushes the limits of technology and science to redefine how we connect and protect our world.
We are advancing aviation, engineering integrated defense systems, and developing next-generation technology solutions and manufacturing to help global customers address their most critical challenges. Make a difference with a career at Pratt & Whitney.

What You Will Do

• Provide technical guidance for PW1900G/PW1500G Production/MRO network and airline customers.

• Perform system level event analysis for Production, MRO and fielded engines.

• Actively monitor PW1900G/PW1500G Production, MRO and fielded engine performance including with a focus on the following areas: performance trending, statistical process control, limit exceedance and quality assurance dispositions, test cell correlation, effectivity of overhaul work scope via gas generator component analysis, deterioration modeling and trend shift diagnosis via gas generator component analysis.

• Ensure safe field operation of reliable P&W engines through analysis of engine operability, performance, and product usage.

• Trend fleet-wide performance and investigate anomalies.

• Data Analytics

• Perform fielded engine event support and system analysis data review using field data sources.

• Provide technical guidance for PW1900G/PW1500G airline customers.

• Support data analytics initiatives utilizing field data sources and big data tools

• Lead and support engineering Root Cause investigations (e.g. part failure) through use of event data, fleet usage data and aero-thermal models.

• Generate and communicate technical presentations and reviews to key program stakeholders and customers.

Qualifications You Must Have

• BS degree in Science, Technology, Engineering or Mathematics (STEM)

• Fluent in English (verbal/written) 

• Work schedule: Hybrid, working alternately in-office and remotely.

• Strong teamwork and communication skills.

• A passion for aerospace and eagerness to learn.

Preferred Qualifications:

• Experience in the Aerospace industry (min 2 years in MRO environment)

• Practical knowledge of engine hardware and system level design

• Experience in Programming and Data Analytics / Data Visualization tools (C++, Python, MATLAB, etc)

• Experience in communicating with internal and external customers.

• Knowledge of engine performance and operability concepts

• Knowledge of component aerodynamics, air systems, heat transfer & secondary flow.

What We Offer

• Career and skills development opportunities.

• Employee scholarship program for further education.

• Comprehensive health, medical and dental benefits.

• On-the-job training and in-house/external certifications.

• Competitive renumeration package.

• Allowance and overtime benefits where appliable.

• Company transport provided. (Varies from Site to Site)

Skills

Teamwork, Engine management, Instrumentation and Control Field Maintenance Management, relationships with internal clients, Event Production, aerodynamic performance, Office Work, Science and Math, Quantitative Analysis, Aerospace, C Language, Engine Control Systems, fleet support, Fluent English, Airline Distribution Channel Strategies, Data Analysis Tools