Operations and Office Assistant

Make a real difference at one of London’s foremost SaaS scale-ups:

Be ready to pioneer the future of AI, data analytics, and technology. Step into PredictX, where we don't just see AI as a fashionable bandwagon to hop on but have lived and breathed AI & ML in every aspect of our product for the past decade.

As an Enterprise SaaS provider, we're revolutionising critical decision-making for many of the world’s largest businesses, including 3 FAANGs, seeking empowerment through our integrative AI technology and Predictive Analytics.

The Role:

We’re seeking a versatile and proactive Operations and Office Assistant to contribute to our ongoing success. This role is perfect for a highly organised individual with a can-do attitude. You’ll be based in our Victoria, London office, supporting various departments including sales, and events.

If you thrive in a fast-paced environment, eager to learn, and have a passion for delivering exceptional results, we want to hear from you. This is an excellent opportunity to gain valuable experience in a thriving industry.

This role requires a versatile individual with a strong administrative background and the ability to thrive in a fast-paced environment.

Key Responsibilities

• Office management and administration
• Reception Duties: Manage incoming calls, emails, and visitors.
• Office Maintenance: Oversee office supplies, equipment, and maintenance issues.
• Facilities Management: Coordinate cleaning, repairs, and office layout.
• Health and Safety: Ensure compliance with health and safety regulations.
• Event Management: Organise company and social events.
• Travel and Accommodation: Book travel arrangements for staff.
• Office Support: Provide general administrative support to all department
• Financial and Reporting
• Financial Management: Process expenses, purchase orders, and invoices.
• Reporting: Prepare and submit required reports (e.g. CCS, security audit).
• Project Support
• Project Assistance: Contribute to various projects as needed (e.g., DetectX, Hotel Matcher).
• Data Management: Handle data validation and analysis.
• Client and Stakeholder Management
• Client Support: Assist with client meetings and events.
• Stakeholder Liaison: Maintain relationships with building management and suppliers.
• People and Culture
• Onboarding and Off-boarding: Support new and departing employees.
• Team Support: Contribute to a positive and efficient office environment.

Skills/Experience

• Essential Skills
• Organisational and Time Management: Ability to self manage, prioritise tasks, meet deadlines, and manage multiple projects simultaneously.
• Communication: Excellent verbal and written communication skills for interacting with colleagues, clients, and external parties.
• Interpersonal Skills: Strong relationship-building and teamwork abilities to collaborate effectively with different departments.
• Problem-Solving: Ability to think critically and find solutions to challenges.
• Attention to Detail: Meticulous approach to ensure accuracy in tasks and data management.
• Adaptability: Flexibility to handle changing priorities and responsibilities.
• Proficiency in IT: Strong computer skills, including proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Experience
• Office Administration: Proven experience in a similar role, handling a variety of administrative tasks.
• Event Management: Experience in planning and executing events, including budgeting and coordination.
• Customer Service: Strong customer service orientation to interact with clients and visitors.
• Project Management: Ability to support and contribute to various projects.