Cyber Security Specialist

Hello, we’re Pret

Proud makers of freshly made food, organic coffee and big ideas. Across 750+ shops and 20+ countries, our teams are shaping the future of Pret through innovation, inclusion, great customer service and a shared passion for doing the right thing. We’re growing fast on our mission to be the hospitality employer of choice everywhere we operate - so it’s an exciting time to hop on board.

Growing good things

Pret is where passionate, hardworking, wonderful people (like you!) find what they need to shine. Growth is at the heart of everything we do - from supporting our people to grow in confidence and skills to pursue their unique paths, to figuring out how to make our food and coffee even more delicious and accessible.

What we’re looking for

We’re looking for passionate team players to bring joy to our customers every day. As a Cyber Security Specialist you’ll help protect Pret's technology, data, cloud environments and business operations. As part of the Cyber Security team, you will manage and improve a broad range of security capabilities including Security Operations, Third Party Risk Management, Identity and Access Management, Zero Trust, Cloud Security, Email and Web Security, Vulnerability Management and AI Security. Working closely with technology and business teams, you will help strengthen Pret's security posture, support strategic initiatives and drive continuous improvement across our global operations.

Key responsibilities

• Own and continually improve cyber security technologies, controls and platforms across the organisation.

• Monitor, investigate and respond to security alerts, incidents and emerging threats.

• Support and enhance Security Operations and threat detection capabilities.

• Manage Third Party Risk Management activities, including supplier security assessments and remediation tracking.

• Support Zero Trust initiatives across identities, devices, applications and networks.

• Manage Identity and Access Management controls, including privileged access and authentication technologies.

• Maintain and improve email, web and internet security controls.

• Work with infrastructure, Service desk, digital and cloud teams to improve and maintain security controls across Azure and Google Cloud environments.

• Support vulnerability management, security reviews and risk assessments.

• Support the secure adoption and governance of AI technologies.

• Lead and support cyber security projects, improvements and strategic initiatives.

• Develop and maintain security standards, procedures and technical documentation.

• Support audit and compliance activities including PCI DSS, ISO 27001 and other relevant frameworks.

• Produce security metrics, reporting and risk insights for technical and business stakeholders.

• Evaluate emerging threats and technologies to strengthen Pret's security capabilities.

Experience and Skills required

Essential

• 3+ years' experience working in Cyber Security, Information Security or Security Operations roles.

• Experience managing and operating cyber security technologies and controls.

• Strong understanding of cyber security principles, frameworks and industry best practices.

• Experience with security monitoring, investigation and incident response.

• Knowledge of Identity and Access Management, MFA and privileged access controls.

• Experience with email security, web security and phishing protection technologies.

• Experience with vulnerability management, risk management and security assessments.

• Understanding of cloud security concepts, preferably within Microsoft Azure and Google Cloud Platform.

• Experience conducting supplier security assessments and technology security reviews.

• Strong analytical, troubleshooting and problem-solving skills.

• Ability to communicate effectively and influence both technical and non-technical stakeholders.

• Experience working with recognised frameworks such as NIST CSF, ISO 27001 or PCI DSS.

• Desirable

• Professional certifications such as CISSP

• Experience with Zero Trust security architectures.

• Experience with CNAPP, CSPM or cloud security platforms.

• Experience with AI security, governance or risk management.

• Experience with security automation and orchestration technologies.

• Knowledge of retail, hospitality or consumer facing environments.

Life at Pret

In the office

Our offices are where teams come together to collaborate, connect and bring great ideas to life. Wherever you're based, you'll find:

- Individual ways to grow: fully funded professional qualifications, leadership development and informal and formal mentoring

- Diversity & belonging: Everyone’s welcome at Pret - you’ll be valued for who you are and supported to feel confident in yourself and your skills

- Pace & variety: Build a diverse skillset, meet some new people and learn (a LOT)

- Community & purpose: We work together to creative positive change through the Pret Foundation

Our values

- Be kind, honest and generous: bring genuine warmth and your authentic self to work every day

- Bring your passion: share our passion for food and exceptional customer service

- Spread joy every day: small acts of kindness are a big part of what makes the Pret experience special

The perks

- A Gold Card! That means when you’re in the office, your food and drinks are on us. And when you’re not, you get 5 free drinks a day and 50% off everything else

- 33-38 days of annual leave (increasing with service)

- Free private medical aid cover - with the option to add a loved one

- 4-5% pension contribution (increasing with service)

- Life assurance at 3x your annual salary

- Loyalty awards to celebrate every 5 years you’re with us

- And more - think: a flexible benefits platform, season ticket loans, a healthcare cash plan, mortgage services, financial wellbeing provisions, option to take a sabbatical after 3 years and opportunities to support our incredible charity, the Pret Foundation.

The Pret interview journey

Step one: apply! Please don’t overly rely on the use of AI, we want to get to know you, not a robot.

Then, if we move forward with your application, we’ll start the process with a 30-minute chat, so we can better understand your experience and skills. The next stage is to pop into our Head Office, where you’ll have a one-hour interview with the hiring team.

Those are the basics, but depending on the role, we might ask you to complete a task, spend time in our shops or meet someone else in the team.

Throughout it all, you are entitled to reasonable adjustments if you have a disability. If this is the case, please let us know how we can help make the process more accessible for you.