LMS Administrator

You'll work for a US-based technology company that leads in Software, Web, and mobile app development for businesses in North America, helping independent retailers adopt and embrace this new key component of their digital marketing solution. The LMS Administrator is a detail-oriented professional, highly skilled in the training and educational arena. As the LMS Administrator, you’ll work in close collaboration with the Director of Learning and Development to develop, manage and execute all aspects of the company's online learning programs. You’ll execute internal and external training asset ingestion to an advanced learning management system and will compile all usage reports for internal and external stakeholders. You’ll collaborate with internal and external stakeholders on content needs, execution, and tracking

Responsibilities:

Configuration and catalog administration of entire curriculum (instructor-led courses, eLearning courses, videos, and other learning material

· Test and deploy new and revised content.

· Maintain and create learning knowledge checks for courses

· Upload and audit all content that is on the LMS site.

· Overseeing and enhancing reporting analytics and offering solutions to make the LMS more impactful.

· Respond to all inquiries submitted within the platform.

· Work with partners to create member learning plans for different users.

· Maintain the relationship with platform developers to help ensure optimization of the system.

· Provide support and instruction for the online LMS to internal and external stakeholders.

Requirements

• Bachelor’s degree in a training or educational field of study.

• Salesforce Administrator Certified

• 2+ years of experience in training and education.

• Proficiency with all aspects of live and online training.

• Competency in online LMS processes and execution.

• Proficiency with collaborative creative processes.

• Proficiency in all Microsoft Office applications.

• Strong English communication skills

• Proven experience collaborating with both internal and external teams to execute educational direction of B2B and B2C programs.

• Proven experience facilitating live and digital training in a fast-paced agency environment

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