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Location
In office (Quezon City)
Seniority
Senior · 5+ years exp
Employment
Full-Time

Confirmed on the employer's own hiring board on Nov 11, 2026. First seen by Alion on Nov 9, 2026.

Overview
Company
Impact
Profile match
Transform customer experience with AI, digital, and CX services from Probe CX in Australia. Drive measurable outcomes at scale. Get started today.

At Probe Group, we're powered by passion, driven by curiosity, enriched by a purpose to do it better. We work hard and love a good challenge (or multiple). With clients spanning across the Pacific and Asia, we’re no stranger to thinking big and working with innovative minds to achieve great success. We are dedicated to doing things better than the day before, and our exponential growth is living proof that we have stayed true to this ethos. At Probe, expect to think differently, challenge the norm and find your purpose.

Are you a strategic Learning & Development leader who knows how to turn training into measurable business results?

We’re looking for a Senior Training Manager to lead our training strategy, develop high-performing training teams, and drive continuous improvement across our learning programs.

What You’ll Do

  • Lead the overall training and development strategy aligned with business goals
  • Manage, coach, and develop Training Managers, Trainers, and learning teams
  • Design and implement impactful training programs and learning initiatives
  • Partner with Operations, Quality, HR, and other stakeholders to address performance gaps
  • Track training effectiveness through KPIs, learning metrics, and business results
  • Drive continuous improvement across training processes, programs, and methodologies
  • Present training insights and recommendations to senior leadership
  • Ensure training programs and materials remain relevant, consistent, and aligned with business needs

What We’re Looking For

  • 5+ years of experience in Training/Learning & Development, preferably in a BPO or fast-paced corporate environment
  • Proven experience managing training teams and/or Training Managers
  • Strong background in training strategy, learning program development, and performance management
  • Excellent communication, presentation, and stakeholder management skills
  • Strong analytical and problem-solving abilities
  • Demonstrated ability to lead teams and drive measurable improvements
  • Amenable to work onsite in Global One, Eastwood, Quezon City
  • Amenable to work on a dayshift schedule

If you're a training leader who is passionate about people development, performance, and business impact, we’d love to hear from you!

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