Workplace Services Coordinator

We are Progress (Nasdaq: PRGS) - the trusted provider of software that enables our customers to develop, deploy and manage responsible, AI-powered applications and experience with agility and ease.

We're proud to have a diverse, global team where we value the individual and enrich our culture by considering varied perspectives because we believe people power progress. Join us as a Workplace Service Coordinator, Pune India and help us do what we do best: propelling business forward. Learn More about us.

The Workplace Coordinator will play a key role at the Pune Office, ensuring alignment with global standards and local statutory requirements. The role will also support reporting and dashboard management, minor refurbishment projects, and Employee transport coordination activities.

In this role, you will:

• Manage and organize the office including (but not limited to): Cleaning services, Snacks and vending services such as Coffee machines, multi-functional devices, etc. Delivery of materials and services such as office supplies & stationery
• Receive and direct visitors (where applicable)
• Mail management
• Follow established guidelines and procedures and continuously focus on efficiency and cost saving programs.
• Ensure that office activities and procedures are compliant to (local) applicable laws, policies and best practice guidelines
• Assist in maintaining the office space including (but not limited to): Keep the office in good and orderly condition, Contact Property Management to address issues, coordinate maintenance & repair
• Help maintain conference room areas
• Manage and maintain Community/Kitchen Area
• Assist in coordinating meetings, training, events
• Manage access cards as directed by the Workplace Operations Manager
• Support the team or other teams with various administrative tasks
• Deal with customer complaints or issues (internal or external). Pass feedback to management
• Assist with office moves
• Respond and address any incoming work tickets from Ask Progress, if assigned

Additionally, it would be great if you bring the following:

• Employee Transport Operations Support
• Provide support to the Lead for exception handling, communication, and employee feedback tracking.
• Assist in ETMS dashboard monitoring and reporting of critical metrics.

Your background:

• 4+ years of experience in Workplace Operations
• Excellent communication, administrative and computer skills
• Well organized individuals able to manage and set priorities to meet deadlines and provide follow-up & feedback on all employee requests and business issues.
• Preferably based in or open to Pune relocation

If this sounds like you and fits your experience and career goals, we’d be happy to chat. What we offer in return is the opportunity to experience a great company culture with wonderful colleagues to learn from and collaborate with, and also to enjoy:

Compensation

• Competitive remuneration package
• Employee Stock Purchase Plan Enrolment
• Vacation, Family, and Health
• 30 days of earned leave
• An extra day off for your birthday
• Various other leaves like marriage leave, casual leave, maternity leave, and paternity leave
• Premium Group Medical Insurance for employees and five dependents, personal accident insurance coverage, and life insurance coverage
• Professional development reimbursement
• Interest subsidy on loans - either vehicle or personal loans.

Apply now!

Together, We Make Progress

Progress is an inclusive workplace where opportunities to succeed are available to everyone. As a multicultural company serving a global community, we encourage a wide range of points of view and celebrate our diverse backgrounds. Our unique combination of perspectives inspires innovation, connects us to our customers and positively affects our communities. It is only by working together and learning from each other that we make Progress. Join us!