Site Manager
First seen by Alion on Nov 10, 2026.
Introduction
This established and bustling retail fuel and convenience hub in KwaZulu-Natal seamlessly integrates a high-volume forecourt operation with a popular convenience store and food service kitchen. Driven by strong leadership and strict financial discipline, the business is dedicated to delivering exceptional customer service, rigorous brand compliance, and continuous operational growth in a fast-paced retail environment.
Description
Site Manager – Fuel Retail & Convenience
Location: Wartburg, KwaZulu-Natal
Position Type: Permanent / Senior Management
Working Hours: Monday – Friday: 07:00 – 17:00 | Saturday: 08:00 – 13:00 (On-call when operationally required)
About the Role:
An established and fast-paced Fuel Retail & Convenience Operation in the Wartburg area is seeking an energetic, hands-on, and highly organized Site Manager.
This role requires a strong leader who will take full operational responsibility across a busy service station forecourt, convenience retail store, and quick-service food kitchen. The ideal candidate will combine strong back-office financial discipline with an active, constant presence on the retail floor.
Key Responsibilities
Operational Management: Oversee daily forecourt operations, retail convenience store, and food service / kitchen operations.
Financial & Administrative Control: Manage back-office administration, daily cash-ups, Goods Received Vouchers (GRVs), pricing setup, GP margin maintenance, COGS tracking, and waste/shrinkage control.
Stock & Inventory: Direct fuel ordering, wet and dry stock management, routine stock counts, and variance analysis.
Staff & Performance Leadership: Lead staff scheduling/rostering, wage control, recruitment, disciplinary procedures, and team performance tracking.
Compliance & Quality Assurance: Enforce strict brand and operational compliance standards, maintain exceptional customer service levels, and ensure site upkeep.
Reporting & Profitability: Prepare daily, weekly, and monthly operational/financial management reports while actively driving sales growth.
Requirements & QualificationsEducational Qualification (Mandatory): Diploma or bachelor's degree in business management, Retail Management, Operations Management, or Financial Management.
Experience: 5 to 10 years of proven managerial experience, ideally within fuel retail / forecourt and convenience retail operations.
Systems Proficiency: Experience with industry-specific back-office retail systems (e.g., Winbranch, SIGMA, MiniPOS, or similar) is essential.
Financial Acumen: Solid understanding of financial metrics including Gross Profit (GP), COGS, stock variances, and shrinkage management.
Leadership Style: Energetic, assertive, and willing to maintain a visible hands-on floor presence across all site departments.
Mandatory PrerequisitesTransport: Valid South African Driver’s License and reliable own vehicle.
Equipment: Must possess own laptop for administrative and reporting purposes.
Flexibility: Willingness to be on call for operational needs outside standard hours.
Profile
An energetic, hands-on Site Manager is sought for a bustling KwaZulu-Natal fuel retail and convenience hub, to take full operational ownership of a high-volume fuel station, express convenience store, and food service kitchen. The role demands a candidate with a relevant diploma or degree and 5 to 10 years of management/supervisory experience who can drive financial discipline, stock control, staff management, and brand compliance. Working Monday through Saturday with a negotiable salary based on experience and suitability. The ideal applicant must possess deep expertise in systems like Winbranch, SIGMA, and MiniPOS, alongside their own vehicle, a valid driver's license, and a personal laptop.
We offer
An exciting opportunity exists for an energetic, hands-on Site Manager to take full operational responsibility for a bustling fuel retail and convenience hub in KwaZulu-Natal, overseeing a high-volume forecourt, express convenience store, and food service kitchen. This role requires strong leadership, rigorous financial discipline, and meticulous management of back-office administration, stock control, staff rostering, and brand compliance. The ideal candidate will bring a relevant tertiary qualification alongside 5 to 10 years of managerial experience in fuel retail operations, and must be proficient in systems such as Winbranch, SIGMA, and MiniPOS.