Application Management cum Application Architect Manager (Quản Lý Vận hành Ứng dụng kiêm Kiến Trúc Sư Ứng dụng)

Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.

The Application Management Manager cum Application Architect is accountable for managing the stability, performance, lifecycle, and architecture of enterprise applications, leading application management activities, and defining application design principles, standards, and roadmaps to ensure solutions are scalable, secure, integrated, and aligned with business objectives, security, and governance standards.

Vị trí này chịu trách nhiệm quản lý vận hành, hiệu năng, vòng đời và kiến trúc của các hệ thống ứng dụng doanh nghiệp, đồng thời định hướng nguyên tắc thiết kế, tiêu chuẩn và lộ trình kiến trúc ứng dụng nhằm bảo đảm hệ thống có khả năng mở rộng, an toàn, tích hợp tốt và phù hợp với mục tiêu kinh doanh cũng như yêu cầu quản trị.

Job Responsibilities / Phạm vi công việc

The Application Management Manager cum Application Architect is responsible for:

• Lead the management and continuous improvement of enterprise applications to ensure stability, performance, and alignment with business needs.
• Define and maintain application architecture principles, standards, and roadmaps to support scalable, secure, and integrated solutions.
• Translate business requirements into fit-for-purpose application designs and guide solution decisions across the application landscape.
• Oversee application support, maintenance, upgrades, releases, and lifecycle management across business-critical platforms.
• Provide architecture governance and design assurance to ensure compliance with enterprise standards, security requirements, and risk controls.
• Collaborate with business stakeholders, technology teams, and vendors to deliver sustainable and cost-effective application solutions.
• Drive application portfolio improvement through modernization, rationalization, risk management, and technical debt reduction.
• Prepare architecture recommendations, health assessments, and investment proposals to support management decision-making.

Job Accountability / Trách nhiệm chính

• Accountable for the stability, reliability, supportability, and architectural integrity of assigned business applications.
• Accountable for defining and enforcing application architecture standards, design guardrails, and technology choices within approved governance.
• Accountable for ensuring application changes, integrations, upgrades, and deployments are architecturally sound, properly tested, approved, and implemented.
• Accountable for maintaining accurate architecture documentation, solution decisions, support procedures, and knowledge transfer materials.
• Accountable for managing application-related risks, obsolescence, security controls, access controls, and compliance obligations.
• Accountable for aligning application roadmaps and investment recommendations with business priorities, operational needs, and enterprise architecture direction.
• Accountable for effective coordination among internal teams, business users, architects, and external partners to deliver sustainable solutions.
• Accountable for identifying opportunities to modernize, rationalize, simplify, or retire applications to improve business value, resilience, and cost efficiency.

Job Requirements / Yêu cầu

• Bachelor’s degree in Information Technology, Computer Science, Information Systems, Software Engineering, or a related field.
• At least 8 years of experience in application management, application development, solution design, or enterprise systems, including architecture or leadership exposure.
• Strong knowledge of application architecture, system integration, APIs, data flows, middleware, security design, and application lifecycle management.
• Hands-on experience with enterprise applications such as CRM, finance, digital, workflow, or other business-critical platforms.
• Good understanding of cloud platforms, databases, integration patterns, non-functional requirements, and architecture governance practices.
• Experience in evaluating technology options, defining target architecture, and guiding implementation teams through architecture decisions.
• Strong analytical, troubleshooting, planning, stakeholder management, and cross-functional leadership skills.
• Excellent communication skills with the ability to translate business needs into architecture decisions and technical direction.
• Knowledge of IT service management and governance practices such as ITIL, SDLC, change management, and risk management is an advantage.
• Relevant certifications in architecture, cloud, project delivery, security, or service management such as TOGAF, ITIL, Azure, or equivalent are a plus.

Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.