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Location
In office (Gurgaon, Bengaluru)
Seniority
Staff · 6+ years exp

First seen by Alion on Nov 4, 2026.

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Founded in 1990, Publicis Sapient is a global digital business transformation consultancy that helps traditional enterprises modernize their operations, technology, and customer experiences. Headquartered in Boston, Massachusetts, the firm operates as the digital transformation hub of Publicis Groupe. Its multidisciplinary teams combine strategy, product engineering, data science, and design to help clients adapt to rapidly evolving digital markets.

JOB SUMMARY :

At Publicis Sapient, we don't just build technology; we create transformative solutions. By integrating Generative AI into our ecosystem, we're shaping a new era of personalized and intelligent digital experiences for global clients. From building AI-driven content compliance systems to optimizing real-time decision-making, we leverage Large Language Models (LLMs) and cutting-edge AI technologies to solve industry-specific challenges.

About the Team :

Join a team transforming enterprise operations through AI-driven intelligence and GenAI powered automation. Our AI platform enables context-aware automation, RCA-based remediation, and agentic AI & conversational agents - driving autonomous, self-healing IT operations across multiple customer domains.

About the Role :

We are looking to build a small, high-impact Forward Deployment Team that works closely with customers to deliver pilot implementations and proof-of-value deployments. The team's mission is to rapidly showcase compelling use cases using our AI platform.

Key Responsibilities :

- Work directly with customers to understand business and technical problems and translate them into pilot use cases.

- Design and build end-to-end pilot deployments using the platform, typically within short timelines.

- Develop backend services, integrations, and workflows to support demo and pilot scenarios.

- Leverage GenAI / LLM capabilities (APIs, prompts, embeddings, existing AI agents) to implement intelligent use cases.

- Integrate platform with enterprise systems (ITSM tools, databases, cloud services, APIs).

- Build or modify basic front-end components to support demos and customer workflows.

- Collaborate with Product Engineering team to feed learnings back into the platform.

- Support customer conversations by explaining architecture, trade-offs, and value.

Required Skills & Experience :

- Backend development experience and hands-on coding with Python and/or Java.

- Experience working with GenAI technologies, including LLM APIs (Claude, OpenAI, Azure OpenAI etc.), prompt engineering, RAG, and agent-based patterns.

- Experience building integrations with enterprise systems (ITSM, observability, CRM, ERP, databases, cloud services).

- Exposure to cloud-native architectures (microservices, containers), DevOps practices (CI/CD, IaC) and observability.

- Front-end familiarity with JavaScript and React.

- Strong debugging and problem-solving skills in ambiguous, customer-facing environments.

- Prior experience in customer-facing roles in engineering (solutions engineering, SRE, platform engineering) and support.

Education :

- Bachelor's degree in Engineering, or a related field.

- Certifications in Cloud, AI, UI, Design and Enterprise Architecture are a plus.

Skills

Agentic AI, Artificial Intelligence, Python, Generative AI, LLM, Prompt Engineering, Machine Learning

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