Senior QA Analyst

Company Description

At Publicis Global Delivery, we don’t just deliver solutions; we deliver excellence. As part of Publicis Groupe, a global leader in Media, Data, Technology, Commerce, and Production, PGD is where innovation meets collaboration. Our team is passionate about driving results while fostering a culture of growth, creativity, and well-being. Publicis Global Delivery Mauritius offers performance-driven production solutions to help leading brands win in the platform world. Our platform, provides agency-agnostic, global production solutions, combining specialist production expertise with consumer and performance data to produce, adapt, and deliver efficient marketing content. Development in production results in the best and diverse talent pool, and ways-of-working, which enables global scale, innovation and transformation, each day. Culture, growth and wellbeing underline all aspects of Publicis Global Delivery.

Overview

Senior QA Analyst Overview The Senior QA Analyst is a hands-on functional QA role responsible for designing, executing and documenting tests for web and mobile applications. This person partners closely with business analysts and development teams to ensure product quality, mentors junior analysts, and helps drive testing strategy including functional, non-functional and automated testing where applicable.

Responsibilities

• Report to the QA Lead and take ownership of assigned QA tasks and deliverables.
• Analyze requirements, use cases and business rules to create and maintain test plans, test cases and test scripts.
• Execute manual and mobile tests; perform functional testing and support non-functional and automated testing efforts.
• Log, triage and track defects using bug-tracking tools; work with developers and stakeholders to resolve critical issues.
• Maintain and update QA documentation and generate project QA/status reports.
• Participate in estimations and planning for QA effort (LOE).
• Mentor and coach junior/functional analysts; run knowledge-sharing sessions and workshops.
• Promote a quality-focused culture and suggest process improvements.
• Multitask effectively and collaborate with onshore/offshore teams.

Qualifications

• Degree in Software Engineering/CS/Web Development or equivalent.
• 5+ years QA experience with strong functional testing background.
• Familiar with SDLC/web Dev methodologies; experienced working with BAs and developers.
• Strong front-end (HTML/CSS/JavaScript/jQuery) and back-end (Java/.NET/PHP) knowledge.
• Basic mobile (iOS/Android) testing experience.
• Test case design/execution; familiar with test management tools (SpiraTest, TestLink, Quality Center).
• Proficient with defect/project trackers (JIRA, Bugzilla).
• Familiar with automated and non-functional testing (performance/load).
• API testing (Postman) and ISTQB Foundation certification is an advantage.
• Analytical, detail-oriented, proactive; excellent communicator and team player.
• Self-directed learner, mentor-capable, resilient under pressure.
• English and French proficiency required.

Additional Information

We offer the following:

• Opportunity to develop in a stable company with an established position in the market.
• Extensive range of online training courses min cooperation with reputable market partners.
• Opportunity to participate in international and local development projects and programmes.
• International working environment.
• Attractive package of non-wage benefit.
• Friendly and casual working atmosphere in a close-knit team filled with positive energy.