Senior Project Manager

Who We Are:

PureSpectrum is a rapidly growing market research and insights platform that simplifies technology, allowing researchers to gather and activate consumer data without disruption. As the go-to solution for high-quality multi-sourcing and fully automated research, PureSpectrum is helping to shape the future of insights.

Our Marketplace facilitates over 65 million online interviews annually, and our proprietary respondent-level scoring system-PureScore-continues to set the industry standard for data quality and reliability.

Recognized globally for both innovation and culture, PureSpectrum has been named one of Newsweek’s Global Most Loved Workplaces (2023-2025), included in Inc.’s Best Workplaces (2024-2025), certified as a Great Place to Work (2022-2025), and featured on Built In’s Best Places to Work list (2023-2025). PS is rapidly becoming the leading solution for quality multi-sourcing and end-to-end automated research solution.

The Opportunity:

PureSpectrum is seeking a driven Senior Project Manager who will play a key role as the primary liaison between the client and the services teams at PureSpectrum. The Senior Project Manager is responsible for managing project timelines, budgets, and resources effectively to deliver quality results on time for full-service and sample only projects.

You should be comfortable breaking down and solving complex problems. You should be able to communicate in a clear and concise manner; this includes being comfortable engaging with clients and other key stakeholders to build consensus, communicate project status, findings, and escalations on a regular basis. You will also need to ensure completion of projects within budget and scope.

Location: This position is based out of our Hyderabad, India office, requiring in-office presence of 3-4 days a week.

Your Responsibilities:

• Develop and maintain an understanding of client service offerings, best practices, delivery capabilities, and technology platforms.
• Manage project timelines, budgets, and resources effectively to deliver quality results on time and within budget.
• Oversee and work on full-service and sample-only projects (project governance, progress, dependencies, communication, delivery process, project metrics, risk mitigation, etc.) for ensuring customer & business expectations are met or exceeded.
• Able to analyze survey, data, and sample requirements. Experience in working with Survey Programmers, Data Analysts and Clients to make sure that all the client deliverables are delivered accurately and timely.
• Follow established best practices and processes for project delivery, review for accuracy and functionality and provide necessary suggestions on improvements.
• Provide feedback to sales on project performance to help improve delivery and key metrics for future projects.
• Take ownership of problematic situations and work closely with other team members to develop solutions that resolve problems.
• Take accountability in the sales process by working closely with sales to provide high-quality customer service to help win future business.
• Help provide training to interns, new hires when necessary.
• Stay up to date on industry trends and development.
• Build positive relationships across the organization and with clients.

Requirements:

• Graduate or Postgraduate from any recognized University or equivalent education/ professional experience required.
• 6+ years of experience in Market Research, preferably on sampling and DIY platforms.
• Knowledge & experience in executing full-service projects.
• Ability to manage multiple projects with competing priorities.
• Ability to learn and use new platforms to meet or exceed customer and project needs.
• Ability to find innovative solutions to address customer and project needs.
• Solid judgment and critical thinking skills
• Excellent communication and analytical skills
• Ability to be proactive in anticipating problems and providing solutions.
• Good knowledge of Windows, Office (word, excel, PowerPoint, outlook etc.), any text editor is a must.
• Experience in excel using advanced formulas and excel automations is a plus.
• A passion for curiosity and a drive to always be learning.
• Ability to foster positive relationships across teams and customers.
• Willingness to work in shifts, including night shifts, weekends, and holidays.

PureSpectrum Perks:

PureSpectrum is continuously focused on our culture, which is rooted in innovation, connection, and providing a great experience at all business levels -what we like to call PSX. Our team enjoys a creative and collaborative environment with plenty of opportunities for fun, connection, and team celebrations.

• We foster a modern, collaborative and inclusive culture that values flexibility, creativity, and open communication.
• Our team enjoys a competitive compensation and benefits package, including comprehensive health insurance, Provident Fund (PF), and other perks that support overall well-being.
• We offer a robust leave policy covering casual, sick, and vacation leaves, along with special leaves for key life events.
• Regular team events, celebrations, and engagement activities strengthen our sense of community and belonging.
• At PureSpectrum, you’ll find a relaxed yet high-performing workplace where you can grow professionally, build meaningful connections, and truly be yourself.

We’re committed to supporting our team both personally and professionally-empowering every team member to thrive inside and outside of work.

Diversity & Inclusion

PureSpectrum is proud to be an equal opportunity employer. We welcome candidates from all backgrounds and do not discriminate based on race, colour, religion, gender, gender identity, sexual orientation, age, disability, marital status, or any other characteristic protected by law.