Sales Development Representative

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Experience: 2+ yrs

Location: Hyderabad, Telangana, India

Job Type: Full-time

We are looking for an energetic and commercially minded Sales Development Representative (SDR) to drive customer acquisition and growth for a SaaS-focused business serving SMEs, exporters, manufacturers, service providers, and other B2B organisations.

The role will focus on identifying potential customers, initiating meaningful business conversations, understanding their growth objectives, demonstrating relevant SaaS solutions, and converting qualified prospects into sales opportunities and paid subscriptions. This is a consultative B2B sales role that values business understanding, relationship building, and quality conversations over high-volume calling.

Requirements

Key Responsibilities

• Identify and research prospective B2B customers across India and international markets.
• Generate qualified leads through LinkedIn, email, telephone, campaigns, events, referrals, and inbound enquiries.
• Conduct discovery conversations to understand prospect businesses, target markets, challenges, and growth objectives.
• Explain SaaS solutions clearly and demonstrate their business value to prospective customers.
• Schedule and conduct product demonstrations and discovery meetings.
• Qualify prospects and convert free users or interested businesses into paid SaaS subscriptions.
• Maintain an active sales pipeline with structured follow-ups and clearly defined next steps.
• Collaborate with Marketing to follow up on campaign, event, content, partnership, and inbound leads.
• Identify opportunities for upgrades, premium services, and additional solutions.
• Maintain accurate CRM records covering conversations, opportunities, activities, and follow-up actions.
• Track sales activity, funnel performance, conversion rates, and pipeline progression.
• Share customer feedback, market observations, and prospect insights with Sales, Product, and Marketing teams.
• Support webinars, trade events, business delegations, and other business development initiatives when required.
• Build professional relationships with customers across different countries, markets, and cultures.

What Makes You a Great Fit

• 2-4 years of experience in SDR, inside sales, SaaS sales, B2B business development, or a similar customer-facing sales role.
• Strong spoken and written English with confident telephone, video, and business communication skills.
• Proven ability to prospect, qualify leads, conduct discovery conversations, and manage sales pipelines.
• Experience with SaaS and subscription-based sales and understanding of free-to-paid conversion.
• Strong relationship-building, negotiation, persuasion, and interpersonal skills.
• Experience using CRM systems, LinkedIn prospecting, social selling, email, and outbound sales tools.
• Commercial curiosity with the ability to research companies, industries, markets, and business opportunities.
• Understanding of sales metrics, funnels, conversion rates, and pipeline management.
• Interest in international trade, exports, market entry, global business development, and cross-border partnerships.
• Familiarity with importers, exporters, distributors, suppliers, B2B marketplaces, business networks, chambers of commerce, or trade organisations is an advantage.
• Strong organisational skills and a disciplined approach to follow-ups and CRM management.
• Comfortable working with customers across different countries and cultural environments.
• Proficiency in Microsoft Office or Google Workspace and willingness to adopt AI-enabled sales and productivity tools.
• Ability to work independently while collaborating effectively with Sales and Marketing teams.
• A bachelor's degree in Business, Marketing, International Business, Commerce, Management, or a related discipline is preferred.
• Willingness to work from the Hyderabad office within a hybrid working model.
• A consultative, target-oriented mindset with a genuine interest in understanding businesses and helping customers achieve their growth objectives.