NSD Project Coordinator

Job Description & Summary

PwC is a global network of more than 370,000 professionals in 149 countries that turns challenges into opportunities. We create innovative solutions in audit, consulting, tax and technology, combining knowledge from all over the world.

PwC SDC Lviv, opened in 2018, is part of this global space. It is a place where technology is combined with team spirit, and ambitious ideas find their embodiment in real projects for Central and Eastern Europe.

What do we guarantee?

• Work format: Remote or in a comfortable office in Lviv - you choose.

• Development: Personal development plan, mentoring, English and Polish language courses.

• Stability: Official employment from day one, annual review of salary and career prospects.

• Corporate culture: Events that unite the team and a space where everyone can be themselves.

We are looking for an experienced NSD Project Manager to lead a global Network Service Desk transformation initiative. In this role, you will drive project delivery, governance, and stakeholder alignment across business, technology, operations, and supplier teams, ensuring successful execution of a high-impact international transformation program.

Key Responsibilities

• Lead the planning, execution, and delivery of the Network Service Desk transformation program.

• Maintain project plans, governance, milestones, reporting, and dependency tracking.

• Coordinate business, technology, supplier, and leadership stakeholders.

• Manage project risks, dependencies, escalations, and implementation readiness.

• Facilitate governance forums, steering committees, and executive updates.

• Ensure timely delivery, stakeholder alignment, and effective communication.

Requirements

• 5+ years of project management experience in technology transformation or service delivery.

• Advanced English with excellent verbal and written communication skills.

• Proven track record of delivering large-scale global transformation or change projects.

• Experience working with senior stakeholders and distributed teams.

• Strong knowledge of project governance, risk management, and delivery management.

• Experience managing vendors and supplier relationships.

• Bachelor's degree in Business, Information Technology, Project Management, or a related field.

• PMP, PRINCE2, Agile, or equivalent certification is a plus.

Skills

• Project planning, governance, and delivery management.

• Experience leading complex IT transformation initiatives.

• Ability to manage multiple workstreams and cross-functional teams.

• Knowledge of IT service management environments.

• Strong stakeholder management, communication, negotiation, and problem-solving skills.

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