Sales & Solutions Manager - HR

Line of Service

Internal Firm Services

Industry/Sector

Not Applicable

Specialism

Managed Services

Management Level

Manager

Job Description & Summary

The HR Managed Services (MS) Sales and Solutioning Manager plays a critical role in supporting the go to market strategy pre-sales and design of client-centric managed services solutions in our Business Outcomes pillar focused on HR. The role bridges pre-sales activities solution design proposal development and engagement with clients and internal teams to ensure commercially viable and operationally sound MS solutions.

Job Summary:

The HR Managed Services (MS) Sales and Solutioning Manager plays a critical role in supporting the go to market strategy pre-sales and design of client-centric managed services solutions in our Business Outcomes pillar focused on HR. The role bridges pre-sales activities solution design proposal development and engagement with clients and internal teams to ensure commercially viable and operationally sound MS solutions.

Roles and Responsibilities:

Solution Design & Development

• Assist in shaping and tailoring managed services solutions that address client requirements

• Develop functional and technical solution components including workflow process automations SLAs governance structures and org models

• Support development of pricing models aligned to profitability targets and delivery capabilities.

Proposal and Bid Management

• Contribute to bid strategy and develop solution content for proposals e.g. value proposition approach staffing models SLAs etc.

• Coordinate with internal teams to ensure alignment with delivery risk and pricing stakeholders

Sales Enablement & Client Engagement

• Participate in client discovery sessions to gather requirements and present solutions

• Develop marketing collateral and thought leadership to support sales discussions

• Build reusable solution components and contribute to the MS solution knowledge base

Market & Competitive Intelligence

• Conduct market research and competitor benchmarking to inform solution differentiation.

• Maintain knowledge of industry trends emerging technologies and best practices in managed services.

Operational & Delivery Alignment

• Liaise with delivery teams to validate feasibility cost and resource implications of proposed solutions

• Assist in the transition from sales to delivery including handover documentation and stakeholder alignment

Expected Skills:

• Strong analytical and problem-solving skills; ability to assess and structure complex solutions

• Excellent PowerPoint skills with ability to storyboard and develop executive-ready slides

• • Excellent Excel skills and ability to independently model complex solutions

  • Effective communicator with strong writing and presentation skills

  • Ability to manage multiple priorities under tight deadlines and in a fast-paced environment

  • Experience in HR managed services shared services or global business process outsourcing

  • Strong understanding of the hire-to-retire lifecycle

  • Understanding of HR automation and AI technologies used to support operational excellence

  • Experience developing proposals for HR managed services solutions

  • Understanding of HR managed services solutions & pricing structures a plus (FTE-based output-based consumption-based).

  Expected Competencies:

  • Can-do attitude and willingness to learn and develop

  • Ability to be agile and thrive in a high pressure environment.

  Required Language Skills:

  Proficient in written and spoken English and Arabic.

  Minimum Education and Specific Qualification:

  Bachelors degree in Business HR Engineering Technology or related field

Minimum years experience required

710 years of experience in an international managed services shared services or global business outsourcing organization or Big 4 firm performing a HR managed services delivery or solutioning role

Additional application instructions

NA

Education (if blank degree and/or field of study not specified)

Degrees/Field of Study required:Degrees/Field of Study preferred:

Certifications (if blank certifications not specified)

Required Skills

Optional Skills

Accepting Feedback Accepting Feedback Active Listening Analytical Thinking Automation Automation Framework Design and Development Automation Solutions Budgetary Management Business Process Automation (BPA) Business Process Improvement Business Process Outsourcing Business Transformation Coaching and Feedback Communication Continuous Process Improvement Creativity Data Quality Automation Deliverable Planning Delivery Excellence Design Automation Digital Transformation Embracing Change Emotional Regulation Empathy Inclusion 29 more

Desired Languages (If blank desired languages not specified)

Travel Requirements

Available for Work Visa Sponsorship

Government Clearance Required

Job Posting End Date

Required Experience:

Manager