Continuous Improvement Engineer - Internship

The QIMA story

At QIMA, we are on a mission to offer our clients smart solutions to make products you can trust. Operating in over 100 countries, we serve the consumer products, food, and life sciences industries and help more than 30,000 brands, retailers, manufacturers, and growers achieve quality excellence. We combine on-the-ground expertise with digital solutions that bring accuracy, transparency and intelligence for quality and compliance data. What sets us apart is our unique culture.

Our 5,000 Qimers live and make decisions every day by our QIMA Values. With client passion, integrity, and a commitment to making things simple, we disrupted the Testing, Inspection, and Certification industry. Are you ready to hop on this exciting ride with us and help us achieve our mission?

Our Consumer Goods Division is dedicated to helping brands, retailers and manufacturers worldwide deliver safe, quality and ethically made products to their consumers. Every day at work, our inspectors, auditors, and lab techs use their expertise to help safeguard the products you use every day in your home: from clothes and footwear to toys and baby products, to electronics, appliances, and furniture.

Working within the operations team of our consumer goods audit business, the intern will be responsible for the continuous improvement of our processes aiming at operational excellence. The audit department has been growing at double digits for the past few years, and needs smart minds to bring clarity and rigor to our way of working.

Your support will be mainly divided into 3 parts:

1. Continuous Improvement projects (business analyst, project management and implementation) - 50%

• Perform business analysis and internal audits to ensure that our SOPs are well applied by the audit department team members, and that the client’s requirements are well integrated and followed.
• Maintain a list of priority projects to be handled first, along with Audit team management
• Autonomously define, implement and manage these selected high value LEAN projects.
• Lead the change across all the audit teams to ensure success and long-lasting implementation.

2. Operations Management support (operations manager right-hand person) - 40%

• Perform selected high-value routines in place of operations management team.
• Investigate and resolve client claims related to audit team’s performance (auditors’ performance, audit reports, coordination performance, etc…).
• Partner and collaborate with the different audit departments to ensure that all issues reported by the auditors or by the clients are addressed and that effective solutions are implemented at all levels.

3. On-site operations support (becoming a certified auditor and performing audits) - 10%

• Provide on-site support for selected audits: becoming trained and performing selected audits in the factories. This is especially useful for countries you can access visa-free in Asia.
• Lead selected client meetings to explain the audit process to selected clients. These meetings will be conducted both online (most of the time, ahead of clients’ first audits) and onsite (when appropriate).

The talent recruited will become the right-hand person of and report directly to the Global Audit Operations Manager.

YOUR PROFILE

• Student in the field of Engineering, Quality Management, Supply Chain.
• Good level of English required, a second language is a plus.
• Focused on efficiency improvement and with knowledge in LEAN methods.
• Humble, enthusiastic and rigorous, willing to travel and with a strong taste for fieldwork.
• Excellent interpersonal communication skills and project management experience

What you will gain from this internship program?

• An international professional experience.
• A career path with diversified development prospects.
• The opportunity to discover several key functions within a company.
• An experienced manager will mentor and guide the recruited talent throughout the internship.
• The potential for a future career with QIMA. Depending on your aspirations, QIMA may offer you the opportunity to manage small teams at the end of your internship!

Other informations

• Duration: 6 months.

SO, ARE YOU READY TO BECOME A QIMer? JOIN US!

Because our differences make the difference, at QIMA we are proud to promote inclusive diversity and equal opportunities! Our policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

QIMA recognizes and recruits all of its talents.