Receptionist

Package: £24,075 - £26,750 (salary dependent on experience) + Benefits

Role ID: SF20857

Are you ready to be part of the future? At QinetiQ, we're not just imagining tomorrow, we are creating it. From cutting-edge defence technology to ground-breaking innovations, our mission is to empower and protect lives. Join us as a Receptionist at our Farnborough site, where you will have the opportunity to work with cutting-edge technology in partnership with some of the most brilliant minds.

The Role

As a Receptionist, you will play a key role in creating a professional, welcoming and efficient experience for customers, visitors and colleagues, ensuring every interaction reflects the high standards of QinetiQ.

Day-to-day, you'll provide a professional front-of-house service, support customer meetings and events, coordinate visitor arrangements, and help ensure the smooth running of office activities across both Farnborough and our London St James's office.

Your responsibilities will include:

• Delivering a professional front-of-house service, welcoming visitors, customers and colleagues
• Coordinating visitor registration, site access requirements and security procedures
• Preparing meeting rooms and customer areas to ensure a first-class visitor experience
• Supporting customer meetings through catering, refreshments and room coordination
• Managing enquiries, calls, deliveries, post and general administrative activities
• Monitoring stationery, consumables and meeting room supplies to maintain service standards

Essential experience of the Receptionist:

• Previous experience in a reception, front-of-house, hospitality or customer-facing environment
• Strong customer service skills with the confidence to engage with senior stakeholders and VIP visitors
• Excellent communication and interpersonal skills
• Experience coordinating meetings, visitor arrangements or office administration activities
• Good working knowledge of Microsoft 365 applications including Outlook, Word, Teams and Excel
• Ability to work independently, prioritise tasks effectively and adapt to changing business needs

Essential qualifications for the Receptionist:

• Customer Service, Business Administration or Hospitality qualification, or equivalent practical experience
• Willingness to undertake Fire Marshal and First Aid training if required

We value difference and we don't have a fixed idea when it comes to background or education, provided you can show the required level of experience and willingness to learn then we would like to hear from you.

This role is 37 hours per week based at our Farnborough site. Due to the nature of the role, attendance on site is required five days per week. In addition to your Farnborough responsibilities, you will provide regular and flexible support to our London St James's office to meet business needs and provide holiday and absence cover.Working hours are 08:30 - 16:30 Monday to Friday.

At our Farnborough site exciting work takes place at our state-of-the-art facility, with high-energy laser technologies, our 5m pressurised wind tunnel which has a simulation capability that is unique in the UK and our large research and development projects is a real hub of creativity, research and innovation. Join our talented teams of Engineers, IT & Cyber Specialists, Project Managers, Group Functions Teams and many more to provide future defences in the UK.

Please note that all applicants for this role must be eligible for SC clearance, as a minimum.

UKSV National Security Vetting Solution: guidance for applicants - GOV.UK (www.gov.uk)

Our Recruitment Process

At QinetiQ we are committed to building an inclusive, accessible and welcoming workplace where everyone feels valued and supported. We believe that a diverse mix of backgrounds, perspectives and experiences drives innovation and leads to better outcomes for our people, customers and communities. We encourage applications from all candidates and are a disability confident committed employer. If you have a disability or need any reasonable adjustments during the recruitment process, please let us know by emailing [email protected]. One of our recruitment team will contact you.

Many roles in QinetiQ are subject to national security vetting being completed, applicants who already hold the appropriate level of vetting may be able to transfer it upon appointment. A number of roles are also subject to additional restrictions, which means factors such as nationality or previous nationalities may affect the roles that you can be employed in.

Why Join QinetiQ?

As we continue to grow into new markets around the world, there’s never been a more exciting time to join QinetiQ. The formula for success is our appetite for innovation and having the courage to take on a wide variety of complex challenges.

As a QinetiQ employee, you’ll experience a unique working environment where teams from different backgrounds, disciplines and experiences enjoy collaborating widely and openly as we undertake this exciting and rewarding journey. Through effective teamwork, and pulling together, you’ll get to experience what happens when we all share different perspectives, blend disciplines, and link technologies; constantly discovering new ways of solving complex problems in a diverse and inclusive environment where you can be authentic, feel valued and realise your full potential. Visit our website to read more about our diverse and inclusive workplace culture. www.qinetiq.com/en/careers/life-at-qinetiq

Our Benefits

• Matched contribution pension scheme, with life assurance
• Generous holiday allowance, with the option to purchase additional days
• Options to join Health Cash Plan, Private Medical Insurance and Dental Insurance
• Employee discount portal: Personal Accident Insurance, Travel Insurance, Restaurants, Cinema Tickets and much more
• We are proud to support the Armed Forces community by honouring the Armed Forces Covenant and maintaining our Gold Award standard in the Defence Employer Recognition Scheme
• Volunteering Opportunities - helping charities and local community