COO-ENTERTAINMENT INDUSTRY

JOB TITLE: COO-ENTERTAINMENT INDUSTRY

About This Job:

Q-Sourcing

Limited trading as Q-Sourcing Servtec is a manpower management solutions firm

operating in the East African Region in the countries of Uganda, Kenya,

Tanzania, Rwanda, and South Sudan.

On behalf of

our client, we are looking for a competent, skilled, and experiencedCOO to work in Nairobi, Kenya

Job Summary

We

are a Pan-African creative and media group shaping the future of entertainment,

experiential marketing, and cultural production across the continent. Our

ecosystem brings together diverse creative ventures - spanning music, live

experiences, content, and media - into one vertically integrated network. We

are building Africa’s next-generation creative infrastructure - connecting

audiences, brands, and talent across borders - and are now seeking a Chief

Operating Officer (COO) to help us run one of the most ambitious creative

enterprises on the continent.

DUTIES & RESPONSIBILITIES:

• Strategic Leadership: Work directly with

  the Group CEO to translate the group's strategic vision into actionable

  operational plans and objectives. Drive the integration of operations

  across all business units to maximize efficiency and revenue.

• Operational Oversight: Lead, manage, and

  optimize the operational functions of all the Group entities across all

  markets. This includes overseeing business processes, performance metrics,

  and operational budgets.

• Team Management & Development: Provide

  inspirational leadership to the country and business unit managers. Foster

  a culture of accountability, collaboration, and high performance. Mentor

  and develop talent to build a strong operational leadership pipeline.

• Process Improvement & Standardization: Identify, document

  and implement best practices and standardized operational procedures

  across all markets and business units to improve efficiency, reduce costs,

  and enhance service delivery.

• Financial & Performance Management: Monitor operational

  performance against key performance indicators (KPIs) and financial

  targets. Work with finance teams to manage operational budgets, analyze

  financial data, and provide insights to the CEO and the board.

• Market & Cross-Functional Collaboration: Facilitate seamless

  communication and collaboration between different business units and

  markets. Ensure that operations support the commercial, creative, and

  strategic goals of each entity.

• Risk Management & Compliance: Ensure all

  operations are conducted in compliance with local regulations, industry

  standards, and internal policies. Identify and mitigate operational risks

  across the group.

• Travel: The role requires frequent travel to our operational

  markets in Uganda, Tanzania, Ghana, and Rwanda to conduct business

  reviews, meet with local teams, and assess market opportunities.

KNOWLEDGE, SKILLS, AND EXPERIENCE:

·15+ years’ leadership experience,

including at least 5 years in a senior operations role (COO, GM, MD, or

equivalent).

·Proven ability to run multi-market or

multi-brand organizations across Africa or similar emerging markets.

·Strong experience in media,

entertainment, FMCG, or other brand-driven industries.

·Builder mindset - you have created or

scaled systems in high-growth environments.

·Financially savvy - confident managing

budgets, P&Ls, and governance processes.

·An inspiring people leader who can

motivate and hold senior teams accountable.

·Resilient, decisive, and thrives in

fast-paced, dynamic business environments.

Interested

and qualified applicants should submit their applications through the link

below.

Note:

Only shortlisted applicants will be contacted.

Q-SOURCING SERVTEC IS AN EQUAL

OPPORTUNITY EMPLOYER. ANY SOLICITATION WILL LEAD TO DISQUALIFICATION.

Requirements

15+ years’ leadership experience,

including at least 5 years in a senior operations role (COO, GM, MD, or

equivalent).

·Proven ability to run multi-market or

multi-brand organizations across Africa or similar emerging markets.

·Strong experience in media,

entertainment, FMCG, or other brand-driven industries.

·Builder mindset - you have created or

scaled systems in high-growth environments.

·Financially savvy - confident managing

budgets, P&Ls, and governance processes.

·An inspiring people leader who can

motivate and hold senior teams accountable.

·Resilient, decisive, and thrives in

fast-paced, dynamic business environments.