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Location
In office (Juba)
Seniority
Junior · 1+ year exp
Employment
Full-Time

Confirmed on the employer's own hiring board on Oct 22, 2026. First seen by Alion on Oct 15, 2026.

Overview
Company
Impact
Profile match
Headquartered in Kampala, Uganda, Q-Sourcing Servtec is a leading human resources and workforce management solutions provider operating primarily across East Africa. The company delivers end-to-end personnel services, including executive search, talent recruitment, staff outsourcing, payroll administration, and occupational safety training. Operating across regional markets such as Kenya, Rwanda, Tanzania, and South Sudan, it assists multinational corporations and local enterprises across diverse sectors in optimizing and scaling their human capital operations.

JOBTITLE:KEY ACCOUNT MANAGER - OPERATIONS

JobSummary

ReportingtotheBusiness Manager,therolesupportsrecruitment,onboarding,employee relations,training,performancemanagement,andleavemanagement of Key Accounts

KeyResponsibilities

HRAdministration&Compliance

·Consolidate,track,andreportonstaffannualleave.

·Ensureproperfilingandretrievalofprojectdocuments.

·Prepareandsharemonthlyprojectanalysisreports.

·Maintainlegalcomplianceofstatutoryrequirements

·RequisitionstaffIDsand project materials uponapproval.

Onboarding&EmployeeRelations

·Supportnewstaffonboarding,induction,andorientation.

·Fosterpositiveemployeerelationsbyaddressinggrievances,conductinginvestigations,and guiding conflict resolution.

·Raise disciplinaryissues and follow up for closure peremploymentlawandcompanypolicy.

Training&PerformanceManagement

·Coordinate learning and development

programs

·Developandmaintainaperformancemanagementsystem(goalsetting,reviews,feedback).

·Ensureallstaffhavejobdescriptionsandrole-specificKPIs;prepareappraisalschedules.

·Providetrainingoncompanypoliciesandprocedures.

Recruitment

·Identify project recruitmentneeds and support in the recruitment process

·Coordinate the end-to-end recruitment process

including job adverts, shortlisting, interview scheduling and reference checks

Policy

Implementation and Compliance:

·Support the implementation and communication of HR

policies, procedures and guidelines. Participate in HR audits and compliance

reviews, monitor policy adherence and recommend corrective actions where

necessary. Support Environmental, Health and Safety workplace initiatives.

Stakeholders

·Internal and external stakeholders

Requirements

Qualifications &Experience

·DiplomainHumanResourceManagement or any business-related field

·Atleast1 yearofgeneralistHRexperience

·HRprofessionalmembershipan added advantage

·Excellentplanning, organization,interpersonal,

problem-solving,anddecision-makingskills

·Microsoft proficiency

·Tact,swiftness,andattentiontodetailaMUST

·ExpertknowledgeofSouth Sudanlaborlaws;

·Interested and qualified applicants should

submit their applications through the linkbelow.Note: Onlyshortlistedapplicantswillbecontacted.

Q-SOURCINGSERVTECISANEQUAL OPPORTUNITYEMPLOYER. ANY SOLICITATIONWILL

LEADTO DISQUALIFICATION

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