Disaster Recovery Governance Program Lead

At Quento, the ICT arm of the Qualco Group, we deliver comprehensive and innovative solutions across AI, Digital Engineering, Cloud, and Cybersecurity, helping businesses accelerate digital transformation. With a presence in Greece, Luxembourg, and Belgium, and backed by the expertise of the Qualco Group, we combine deep technical knowledge with strategic partnerships to support business growth.

At Quento Technologies S.A., we empower our people to innovate and lead in delivering transformative ICT solutions to our clients worldwide. Quento Technologies seeks a highly motivated Disaster Recovery Governance Program Lead

Responsibilities:

• Support the Data Centre Team Lead in coordinating and managing the ICT Disaster Recovery (DR) workstream across the Data Centre environment.
• Contribute to the definition, maintenance, review, and continuous improvement of ICT Disaster Recovery plans for in-scope services.
• Coordinate Disaster Recovery planning activities, testing exercises, reporting processes, and remediation follow-up actions.
• Monitor and maintain DR readiness through dashboards, evidence collection, status reporting, and action tracking mechanisms.
• Serve as the primary point of contact within the Data Centre Team for ICT DR-related coordination with Business Continuity Management (BCM) teams and internal stakeholders.
• Other tasks as assigned by supervisor.
• Ensuring that all activities and duties are carried out in full compliance with regulatory requirements and supporting the continued implementation of the Group Anti-Bribery and Corruption Policy.

Requirements

• Bachelor’s degree in Information Technology, Computer Science, Engineering, or a related field.
• Minimum 5 years of experience in IT operations, infrastructure coordination, IT resilience, business continuity support, service governance, or Data Centre environments.
• At least 3 years of experience in Disaster Recovery, Business Continuity support, resilience coordination, service recovery governance, or operational readiness activities.
• Certification in ITIL 4 Foundation or equivalent and at least 1 certification among: CBCI, DRI ABCP / CBCP or ISO 22301 Lead Implementer or an equivalent certification on in Business Continuity / Disaster Recovery
• Strong understanding of ICT Disaster Recovery governance, operational readiness, service resilience, and recovery management within complex IT and Data Centre environments.
• Proven ability to translate Business Continuity Management (BCM) requirements and Business Impact Analysis (BIA) outputs into structured ICT Disaster Recovery plans, recovery strategies, testing activities, and operational deliverables.
• Proven experience coordinating cross-functional stakeholders, including infrastructure, operations, applications, cybersecurity, Identity & Access Management (IAM), vendors, and business continuity functions.
• Hands-on experience in Disaster Recovery planning, testing, readiness assessments, governance reporting, remediation tracking, and maintenance of recovery plans, action trackers, test calendars, and related governance artefacts.
• Working knowledge of backup and restore procedures, data replication, failover/failback processes, service recovery mechanisms, and IT resilience technologies.
• Good understanding of IT Service Management (ITSM) processes, including Major Incident, Change Management, and Problem Management.
• Strong communication, facilitation, stakeholder management, escalation, reporting, and documentation skills, with experience in regulated, critical, or audit-sensitive environments
• Eligibility to obtain an EU Personal Security Clearance, at a later stage is required.
• Very good command of English (minimum B2 level).

Benefits

This role is an hybrid opportunity Poland.

CV submitted in English.

Your race, gender identity and expression, age ethnicity or disability make no difference in Quento we want to attract, develop, promote, and retain the best people based only on their ability and behavior.

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