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Location
In office (Leeds)
Employment
Full-Time

Confirmed on the employer's own hiring board on Nov 9, 2026. First seen by Alion on Nov 9, 2026. Questel scores A on the Alion truth index.

Overview
Company
Impact
Profile match
Questel is an intellectual property services and software company headquartered in Paris that supports patent and trademark owners across the full IP lifecycle. Founded in 1978, it offers patent and trademark search databases, IP management software, patent annuity and renewal services, and filing and translation services, and it operates offices in Valbonne, Montpellier, Brussels, Ljubljana, Tunis, Alexandria in Virginia, Tokyo, Taipei, Tianjin and Arequipa. It hires translation coordinators and linguists, patent and trademark paralegals, software engineers, customer success and support staff, business development representatives and finance analysts.
Backed by Eurazeo

⭐Your next adventure awaits here… ⭐

Reporting to the Equinox Onboarding Director, this role is primarily responsible for overseeing the successful implementation of Intellectual Property Management Systems (IPMS) for our clients. The ideal candidate will have a proven track record ofmanaging complex projects and excellent communication skills to collaborate with cross-functional teams and clients. This role is critical to ensuring the timely and successful deployment of IPMS, from project initiation through to post-implementation support.

Your main responsibilities:

  • Lead the end-to-end management of IPMS implementation projects, ensuring the delivery of projects within scope, time, and budget constraints.
  • Develop detailed project plans, including schedules, resource allocation, and milestones.
  • Define project objectives, deliverables, and key performance indicators (KPIs) in collaboration with stakeholders.
  • Establish and maintain strong relationships with clients, ensuring clear communication of project status, potential risks, and necessary adjustments.
  • Manage client expectations and ensure satisfaction through consistent updates and proactive issue resolution.
  • Coordinate with internal teams, including integration services, software developers, business analysts, and intellectual property specialists, to ensure project goals are met.
  • Identify potential project risks early and develop mitigation strategies.
  • Coordinate training sessions for end-users to ensure successful adoption of the IPMS.
  • Oversee the transition to support and post-implementation care, ensuring a smooth handover to client teams for ongoing use and optimisation.
  • Provide regular updates to senior management and stakeholders on project status, milestones, and potential challenges.
  • Ensure all project documentation is complete, accurate, and organised for future reference.

The role demands a combination of technical proficiency and strong interpersonal skills to interact effectively with clients and team members:

  • 5+ years of experience in Project Management, with proven experience managing end-to-end implementations in a software or technology environment.
  • Excellent understanding of PM methods, best practices and techniques
  • Experience with change management processes, especially in large-scale organisational transformations.
  • Working knowledge of Jira, Confluence and Asana preferred
  • Experience managing Intellectual Property Management Software or similar enterprise software implementations would be a plus

But also:

  • Excellent written, oral communication, and interpersonal skills, and ability to interact diplomatically with all levels of law firm and corporate personnel.
  • Exceptional attention to detail, analytical, troubleshooting and problem-solving skills
  • Understanding of software architecture and technical infrastructure.
  • Ability to

    identify problems early, analyse them, and implement effective solutions.

  • Ability to lead teams, manage multiple stakeholders, and make decisions under pressure.
  • Strong client service orientation, ensuring customer needs are met and exceeded.
  • Fluency in English is essential; fluency in a second European language (ideally French) would be a strong asset.

Join Questel, a growing international company, and live a great human adventure!

What we have to offer…

  • Full time - permanent contract
  • Flexible working hours, hybrid office/home working
  • 25 days annual leave that increases with length of service
  • An inclusive culture and international team: Offices in the USA, EMEA and APAC
  • Company, products and services are highly recognised in the market worldwide
  • Best of both worlds: agility and growth with structured onboarding and continuous learning
  • A friendly team of intelligent, techy, creative and supportive people. We believe having fun is key to our wellbeing and our ability to produce high quality work

Job location:UK - Leeds (hybrid, with up to 2 days of remote work per week)

Driven by values of entrepreneurship, respect, and integrity, Questel is committed to growth and social responsibility. We foster an inclusive, equitable workplace where all feel respected and empowered, regardless of background. Questel is an Equal Opportunity Employer, considering all qualified applicants without discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability, or other protected factors.

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