Principal, IT and GRC

What’s in it for you as an employee of QFG?

Health & wellbeing resources and programs

Paid vacation and personal days for work-life balance

Competitive compensation and benefits packages

Work-life balance

Career growth and development opportunities

Opportunities to contribute to community causes

Work with diverse team members in an inclusive and collaborative environment

We’re looking for our next Principal, IT & Cyber GRC. Could It Be You?

The Principal, IT & Cyber GRC is the seasoned generalist and trusted advisor across Questrade Financial Group’s (QFG) IT & Cyber GRC function. Operating with breadth across governance, risk, control, audit and regulatory, the Principal is the day-to-day quality bar for the team — identifying and driving requirements, reviewing the work of Analysts, providing technical coaching, and bringing risk and control thinking into cross-functional initiatives early.

The role bridges governance, risk, and control intent with operational execution by partnering with IT, Cybersecurity, and business teams to ensure that "built-in" security and compliance is practical, proportionate, and audit-defensible. The Principal brings deep subject matter expertise to this work and partners with the Manager on framework accountability, novel control architecture, and regulatory interpretation.

The Principal, IT & Cyber GRC is a champion for putting the customer first and has a deep passion in understanding customer behaviour. They will create lifecycle journeys to improve the customer experience, engagement and retention as we deliver on our promise to help customers keep more of their money as they become more financially successful and secure.

Need more details? Keep reading…

In this role, responsibilities include but are not limited to:

Governance, Policy, and Regulatory Strategy

Governance Documentation Lead: Lead the periodic review and update cycle for Technology and Cyber Governance documents (policies, standards, procedures, frameworks, and handbooks), ensuring they remain accurate, aligned with legislative changes, regulatory requirements, consistent with the relevant frameworks, and reflective of the constantly evolving technology landscape.

Audit & Regulatory Management: Support all audit engagements (OSFI, CIRO, SOC 1, SOC 2, etc.) and perform quality-control vetting of materials to ensure a successful "audit-ready" posture.

Compliance Initiatives: Drive initiatives including gap assessments for new and existing policies against evolving industry requirements. 

Control Advisory & Risk Partnership

Collaborative Control Design: Partner with IT & Cyber teams to advise on, review, and validate control designs that manage risk without hindering innovation and velocity; serve as a technical authority for novel control architecture.

Horizon Scanning: Maintain a forward-looking understanding of GRC practices and emerging threats to proactively manage risk. Perform analysis and support the issuance of communications to inform of organizational impact.

Innovative Monitoring: Identify opportunities to streamline processes through innovative solutions and automation logic. 

Tabletop Facilitation: Coordinate and facilitate the execution of cybersecurity tabletop and simulation exercises designed by partner teams — managing scheduling, participant readiness, exercise delivery, and post-exercise documentation and remediation tracking.

Risk Assessment

Initiative Risk Assessments: Perform and support comprehensive risk assessments for existing processes and new strategic initiatives to identify systemic vulnerabilities. 

Entity-Level Risk Assessments: Perform and support entity-level risk assessments across QFG’s regulated entities — identifying systemic risk exposures specific to each entity, assessing control sufficiency against entity-specific regulatory requirements, and partnering with the Manager and entity leadership on remediation roadmaps.

Agile Problem Solving: Take ownership of ad-hoc, high-priority activities emerging from a dynamic threat landscape. 

Mentorship, Metrics & Technical Guidance

Strategic Mentorship & Coaching: Provide technical and craft-level coaching to the Business Analyst and Risk & Control Analyst — reviewing work product, modelling professional skepticism, and raising the quality bar of the team through peer review. This is a technical mentorship relationship, not a people-leadership role; formal performance management remains with the Manager. 

Metrics Stewardship: Curate and quality-review IT & Cyber Risk metrics (KRIs/KPIs), ensuring the numbers, narratives, and visualizations that reach executive audiences are accurate, well-contextualized, and actionable. 

Automation & AI Vision: Champion and curate the team’s use of AI and automation — setting practical standards for prompt engineering, output validation, and human review — to keep tooling and AI integrations aligned with GRC objectives.

So are YOU our next Principal, IT & Cyber GRC? You are if you…

Professional Experience & Education

Sector Expertise: Minimum of 4+ years of experience in IT and Cyber Risk, Audit, and/or GRC specifically within a regulated financial institution.

Academic Foundation: Formally educated in Business, Computer Science, Information Systems, Engineering, or equivalent professional experience.

Regulatory & Framework Mastery

Framework Proficiency: Deep understanding of a broad set of risk methodologies, frameworks, and practices—including NIST CSF, COBIT, ISO 2700x standards, CIS, COSO, ITIL, and PCI-DSS.

Regulatory Knowledge: Comprehensive understanding of the Canadian regulatory environment (OSFI and CIRO) and global assurance frameworks (SOC 1/2).

Governance Development: Proven experience in developing, updating, and reviewing high-level Governance documents, including policies, standards, and procedures.

Control Design & Risk Methodology

Lifecycle Oversight: Extensive experience performing complex risk assessments and designing robust controls.

AI and Automation: Proficiency in advanced Prompt Engineering for Generative AI models to accelerate GRC artifacts (e.g., summarizing SOC reports).

Technical Literacy: Strong knowledge of technology platforms, including Operating Systems and Databases.

Metrics, Dashboards & Reporting

Executive Intelligence: Experience in developing and reporting performance and risk metrics (KPIs, KRIs, SLAs, OKRs) and building high-level dashboards for executive leadership teams.

Data Integrity: Ability to ensure that metrics provide an accurate reflection of the organization’s risk posture.

Professional Designations & Tools

Industry Credentials: Holds one or more senior-level industry certifications (e.g., CISA, CRISC, CISM, CGEIT, or CISSP).

Technical Enablement: Experience with using compliance automation tools to streamline GRC activities.

Sounds like you? Click below to apply!

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