Customer Service Representative German Speakers

QuickfirmX is hiring German-speaking Customer Service Representatives on behalf of a leading international company in the travel industry.

In this role you will handle travel-related inquiries including reservations cancellations and modifications while delivering professional and high-quality support to customers.

Location & Salary
Location Maadi Cairo Egypt
Salary
26300 EGP net if you have at least 6 months of call center experience
30000 EGP net if you have travel industry experience and worked with GDS/Amadeus systems
Responsibilities

Assist customers with inquiries related to travel services and bookings

Manage reservations cancellations and itinerary modifications

Ensure a seamless and positive customer experience through professional support

Requirements

Fluency in German at B2 level

English proficiency at minimum B1 level (for bilingual accounts)

Strong communication and interpersonal skills

Bachelor s degree or equivalent (graduates only)

Minimum 6 months of experience in a call center environment

Previous experience in the travel industry or with GDS/Amadeus systems is a strong advantage

Benefits

Competitive net salary based on experience

Medical and social insurance

Two days off per week

Structured career growth within a global brand

Supportive and professional work environment

Interview Process
Step 1 Pre-Assessment
A quick screening to confirm profile match availability and basic qualifications
Step 2 Online Language Interview
A video interview to assess your German communication skills (and English if applicable)
Step 3 Final Interview
Conducted either online or on-site depending on your preference. This stage focuses on your experience and skill level to determine the most suitable account for you
Note
Multiple German-speaking accounts are available. Candidates will be matched based on their background language proficiency and prior experience

Ready to Apply

Join one of Egypt s top international travel accounts and take the next step in your customer service career
Apply now and let QuickfirmX support your growth from day one

Fluency in German