Commercial Systems Trainee

Radisson Hotel Group is one of the world's largest hotel groups with ten distinctive hotel brands, and more than 1,500 hotels in operation and under development in 95+ countries. The Group’s overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos. People are at the core of our business success and future. Our people are true Moment Makers and together we bring the culture, spirit, environment and opportunities that empower you to be your best, every day, everywhere, every time. Together, we make Every Moment Matter.

The RHG Revenue Team is looking for a Moment Maker to join The Club based in the center of excellence in Madrid; the revenue community second to none!

Click the link to learn more about The Club; a true international community of pure talent: https://vimeo.com/667850743/0c8a486f8b

The Commercial Systems Trainee will be responsible for the implementation and the accuracy of the hotel revenue strategy across the key Revenue related systems including CRS, PMS, 3rd party partners plus any add-ons or related systems. The scope includes supporting the Revenue Team on daily rate checks and contracted rate implementation, room availability and inventory allocations across all distribution streams. In addition, the Commercial Systems Trainee will perform regular audits across systems to ensure system accuracy. The Commercial Systems Trainee will work with the Revenue Team to ensure Total Profitable Revenue, focusing on the right price at the right time for the right business via the right channel at the right cost mantra.

Key responsibilities:

• Rate Management: Load new rate requests (as per SLA) including, but not limited to corporate negotiated rates, group rates, pricing structure, room types, 3rd party partners rollout, loyalty offers, promotional activities, etc… 25%

• Channel and CRS Maintenance: Adjust and review rates and availability via CRS, channel manager or operator’s extranets, maintain and update the right information, and ensure it is sent to channels accordingly (when applicable). 25%

• Pricing & Yield Management: Ensure RMS/Revenue Manager pricing recommendations and decision are implemented across channels/systems (restriction, pricing changes, rate parity, etc…). 20%

• CRS Auditing: Ensure CRS accuracy through audit. 20%

• Support the implementation of key Revenue Optimization related projects including, but not limited to new pricing model, room types, etc... 10%

Start date: January 2027

Duration: 6 months

A successful trainee has/is:

• Good communication and social skills
• Good team player
• Trustworthy
• Well organized with an eye for detail
• Flexible and co-operative
• Excellent Microsoft Office skills
• Has a modern digital mind-set
• Is self-driven and can think outside and inside the box

Requirements:

• Education: currently studying Bachelor’s or Master’s degree in Hospitality or Business Administration
• Being eligible to sign an internship agreement with a School/University
• Language skills: fluent in English both written and spoken

*Please note that only applications submitted in English will be considered.

Why Join Radisson Hotel Group?

Live the Magic of Hospitality - Be part of a team that creates exceptional experiences and memorable moments every day. Let your Yes I Can! spirit shine as you bring hospitality to life.

Build a Great Career - No matter your background or experience, we invest in your growth, learning, and career development-helping you reach your full potential.

Experience the Team Spirit - Join a workplace that’s inclusive, fun, and meaningful. We celebrate diversity, support one another and foster a sense of belonging through our Employee Resource Groups and inclusion initiatives.

Lead with Your Ambition - Your ideas, passion and drive matter! We empower you to make a difference-in hospitality, your community and beyond.

Enjoy Global & Local Perks - No matter where you’re located, you’ll enjoy exclusive global benefits - like special hotel rates for you and your loved ones at our hotels worldwide. Plus, you’ll have access to local perks and rewards tailored to your country, making your experience even more rewarding!

Enjoy benefits such as - up to 53% off your stay as a Team Member at over 1,500 Radisson Hotels worldwide

Guaranteed minimum of 30% off for your Friends & Family

Exclusive Discounts on Breakfast, Food & Beverage, Spa and more

Join us in shaping the future of hospitality! If you’re ready to bring your talent, energy, and passion, we’d love to hear from you.

Apply now and let’s make every moment matter.

We welcome applicants from all backgrounds, abilities, and experiences. If you need any adjustments during the application process, please let us know.

The description of functions is merely indicative and not exhaustive. Accordingly, the trainee shall perform any other duties inherent to the labour position and their professional group, in accordance with the company's directives.