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Salary
$38k – $83k per year
Location
Remote (Japan, India, United States)
Seniority
Junior · 2+ years exp
Employment
Full-Time
Overview
Company
Impact
Profile match
Rakuten is a global technology and e-commerce conglomerate headquartered in Tokyo, Japan, and founded in 1997. The company provides a diverse range of services including online retail, financial services, digital content, and telecommunications through its ecosystem of over 70 businesses. Operating across 30 countries and regions, the group utilizes its Rakuten India division as a major global technology hub for research, development, and innovation.

The CIO (Chief Information Officer) office is seeking a member to lead projects and develop strategies for a company-wide IT governance framework, aiming to optimize the IT environment of Rakuten Mobile, Rakuten Symphony, and Rakuten Communications and promote business efficiency.

This position is expected to strengthen IT governance and mitigate risks by optimizing IT environment processes and systems while developing medium- to long-term strategies, identifying, analyzing, and correcting potential risks in various IT projects and initiatives.

[Job Description]

You will be responsible for overall project management for promoting IT-related initiatives and coordinating with other departments, primarily the technology department of Rakuten Group, Inc. (Approximately 50% of the work will be conducted in English).

  • Overall management related to strengthening IT governance (visualization of the current situation, identification of risks, consideration of countermeasures, and promotion of solutions)
  • Overall understanding of projects and measures (tasks, identification of issues, schedules), issue analysis, and leadership
  • Support for the formulation of regulations, processes, and governance, the construction of processes and systems, and their implementation within the company
  • Information management related to IT governance, creation of reports, stakeholder collaboration, internal reporting, etc.
  • As CIO support, collaboration with other CxOs and support for practical implementation
  • Organizational management and promotion of measures for growth as a CIO office

Work Environment

The company CIO office has just under 20 people in total.

The organization as a whole has many mid-career hires, including not only those with experience in the telecommunications business but also many with no prior industry experience. Therefore, the onboarding of mid-career employees is smooth.

Even if you have no prior experience in the industry or practical work, you can steadily grow in an environment where you can receive support from experienced members.

Company Info

Rakuten is Japan's largest marketplace and an internet ecosystem offering over 70 diverse services, including e-commerce, travel, banking, fintech, food delivery, golf, insurance, instant messaging, and mobile networks. While Rakuten operates over 140 services globally, the Communications & Energy Company is the division that handles information and communication services, including mobile phone services, and power and energy-related businesses.

[Attractions: Opportunities for Growth and Challenge]

With over 70 businesses including e-commerce, finance, and mobile, employees can pursue diverse career paths depending on their motivation. The company also boasts excellent employee benefits, such as a free employee cafeteria with three meals a day.

[Company Culture: A Culture of "Seeing Things Through" and a Sense of Speed]

The spirit of "Get Things Done" is deeply ingrained, requiring a strong desire for achievement and a sense of speed. While maintaining a strong sense of unity centered around the founders, it is a dynamic and global workplace with a growing trend towards English as the official language.

Working Hours

(Standard working hours: 7 hours 30 minutes) Flexible working hours available (Core time: 11:00-15:00)

[Break] 60 minutes

[Overtime] Yes

[Remarks] Equivalent hours for fixed overtime pay: 40.0 hours/month

Job Requirements

[Required Qualifications]

* At least 2 years of practical experience in one of the following areas: business process improvement, system development, or project management.

* Business-level English proficiency.

[Preferred Qualifications]

* Experience in project management.

* Work experience in the IT or telecommunications industry.

* Experience in systemization and automation.

* Leadership (management and operation) of a technical organization.

* IT strategy formulation, planning, and risk management.

English Level

Business Conversation Level (TOEIC 735-860)

Japanese Level

Native Level

Salary

JPY - Japanese Yen JPY 6000K - JPY 13000K

Other Salary Description

Commuting allowance, health insurance, employee pension insurance, employment insurance, workers' compensation insurance, employee pension fund, retirement allowance system

Commuting allowance: Up to 50,000 yen per month

Social insurance: Comprehensive social insurance coverage

Employee pension fund: No additional information

Retirement allowance system: No additional information

We offer in-house seminars, hierarchical training, and other job-specific knowledge acquisition training. These programs are continuously planned, revised, and implemented, and the system is becoming increasingly comprehensive.

  • Onboarding training, hierarchical training, job knowledge acquisition training (including business school courses such as MBA), English language learning support (in-house IPTOEIC(R) test, English conversation, etc.), Japanese language learning support for foreigners, cross-cultural training, Global Experience Program (GEP)
  • Breakfast, lunch, and dinner are provided free of charge in principle. A variety of Japanese, Western, Chinese, and Italian dishes are available.
  • The head office has welfare facilities such as a sports gym, hair salon, and nail salon.

Holidays

[Holidays] 125 days

(Breakdown) Complete two-day weekend system, Saturday, Sunday, national holidays, 3 days in summer, 5 days at year-end and New Year holidays

[Paid leave] Available (10-20 days) (5 days granted after 3 months of employment)

Job Contract Period

Full-time employment

Nearest Station

Futako Tamagawa Rise Office (2-21-1 Tamagawa, Setagaya-ku, Tokyo)

《Access》

・1-minute walk from Futako Tamagawa Station on the Tokyu Den-en-toshi Line and Tokyu Oimachi Line

*If remote work is permitted for some employees, the work location will be the remote work location approved by the company.

*The work location at the time of hiring will be communicated in the job posting and offer letter for each position.

(Scope of changes to work location)

・Immediately after hiring: The above location

・Scope of changes: Location determined by the company (possibility of reassignment or transfer nationwide and overseas)

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