Senior Solution Architect - CRM

We are seeking an experienced Senior Solution Architect - CRM to provide hands-on technical architecture leadership and delivery oversight for a mission-critical, on-premises enterprise platform modernization. In this role, you will be responsible for defining the technical roadmap and validating complex on-premises upgrade paths—specifically transitioning from Microsoft Dynamics CRM 2016 (8.x) to Dynamics 365 Customer Engagement 9.x On-Premises, and SharePoint 2013 to SharePoint Subscription Edition through supported intermediate stages. You will spearhead the modernization of legacy Dynamics–SharePoint integrations to server-to-server models, manage foundational dependencies across SQL Server, SSRS, and Windows Server, author comprehensive technical and project artifacts, and coordinate cross-functional teams to ensure the target on-premises architecture is robust, supportable, and implementation-ready.

Location: Toronto, ON (Hybrid – 2 days onsite / 3 days remote)

Duration: 3-month contract.



Advantages
Specialized On-Premises Scope: Lead a high-visibility, pure on-premises enterprise platform upgrade without cloud dependency.

Modern Integration Patterns: Architect complex server-to-server integrations between Dynamics 365 CE and SharePoint Subscription Edition.

Dual Architecture & Delivery Impact: Drive high-level technical solution design while steering multidisciplinary technical delivery streams.

Flexible Hybrid Model: Benefit from a balanced schedule with 2 days onsite in Toronto and 3 days remote.



Responsibilities
Lead the technical architecture, upgrade strategy, and delivery planning for enterprise Microsoft on-premises platforms.

Validate technical upgrade paths for Dynamics CRM 2016 (8.x) to Dynamics 365 Customer Engagement 9.x On-Premises and SharePoint 2013 to SharePoint Subscription Edition via supported intermediate milestones.

Transition legacy client-to-server Dynamics and SharePoint integrations to modern, secure server-to-server authentication models.

Produce and maintain comprehensive technical artifacts, including upgrade approach documents, environment strategies, architecture designs, RICE inventories, and readiness checklists.

Develop detailed operational release deliverables, including data migration sequencing, outage plans, staffing models, cutover runbooks, rollback plans, and stabilization frameworks.

Provide technical leadership and coordination across multidisciplinary teams spanning application development, infrastructure, database administration, security, QA, and external vendors.

Oversee hands-on Dynamics CRM configuration, development, customization, administration, and troubleshooting throughout all upgrade stages.

Evaluate foundational infrastructure and platform dependencies, including SQL Server, SSRS, Windows Server, Active Directory, IIS, certificates, service accounts, and network topologies.

Establish risk registers, decision logs, and technical gap analyses, providing independent assurance and challenging third-party vendor recommendations where appropriate.

Deliver technical briefings, architecture review materials, and status dashboards to IT leadership and project sponsors.



Qualifications
Technical & Project Delivery Leadership: 5+ years of experience leading complex IT implementation, upgrade, and modernization initiatives from both technical architecture and overall delivery perspectives (Strictly Required).

Technical & Project Artifact Creation: 5+ years of proven experience authoring project plans, schedules, and technical artifacts including upgrade approaches, environment strategies, and RICE assessments (Strictly Required).

Technical Team Leadership: 5+ years of experience directing multidisciplinary technical teams across development, infrastructure, database, and operations workstreams (Strictly Required).

Microsoft Dynamics CRM Expertise: 5+ years of hands-on experience across Microsoft Dynamics CRM implementation, development, administration, configuration, and upgrades (Strictly Required).

Dynamics CRM 2016 to D365 CE Upgrade: Direct, proven experience leading on-premises upgrades from Dynamics CRM 2016 (8.x) to Dynamics 365 Customer Engagement 9.x On-Premises (Strictly Required).

SharePoint On-Premises Upgrade: Direct hands-on experience leading SharePoint 2013 upgrades to SharePoint Subscription Edition through supported intermediate versions (Strictly Required).

Dynamics & SharePoint Integration Modernization: Demonstrated experience modernizing customizations and integrations between Dynamics CRM and SharePoint, transitioning to server-to-server authentication models (Strictly Required).

Infrastructure & Database Stack: Hands-on experience modernizing supporting infrastructure stacks, including SQL Server, SSRS, Windows Server, Active Directory, IIS, and digital certificates (Strictly Required).

Nice-to-Have Assets:
Relevant Microsoft certifications in Dynamics 365, SharePoint, or Azure/Enterprise Solution Architecture.

Prior experience delivering enterprise IT upgrades within regulated or compliance-driven environments.



Summary
If you're interested in the "Senior Solution Architect - CRM" role based in Toronto, we encourage you to apply online at www.randstad.ca.

Only qualified candidates will be contacted for the next steps. We look forward to hearing from you!

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to [email protected] to ensure their ability to fully participate in the interview process.

This posting is for existing and upcoming vacancies.