Scrum Master

Our client, a premier nationwide financial services and insurance institution, is seeking a Senior Scrum Master to join their Software Engineering Shared Services division.

In this pivotal role, you will champion Agile principles across cross-functional delivery units. Acting as a facilitator and coach, you will streamline development processes, eliminate impediments, and cultivate an environment focused on high performance and continuous refinement.

Advantages
High-Impact Environment: Work alongside top-tier technical talent within a leading enterprise.

Workplace Flexibility: Hybrid work schedule offering location choices in either Saint-Hyacinthe or Downtown Montreal.

Strategic Contribution: Directly influence team efficiency and the adoption of modern software engineering methodologies.

Balanced Schedule: Standard 35-hour workweek promoting work-life balance.

Responsibilities
Lead and facilitate core Scrum ceremonies, including daily stand-ups, iteration planning, retrospectives, and reviews.

Partner with Product Owners to maintain a well-structured, prioritized, and actionable product backlog.

Clear blockers and cultivate an atmosphere of transparency, psychological safety, and teamwork.

Establish key performance metrics (KPIs) to monitor velocity, delivery consistency, and output quality.

Coach and mentor squad members to deepen their adoption of Agile frameworks and delivery best practices.

Manage cross-team dependencies and alignment for large-scale enterprise initiatives.

Drive operational excellence by continuously refining team workflows within corporate governance standards.

Qualifications
Experience: Minimum of 7 years of hands-on experience acting as a Scrum Master in complex IT environments.

Certification: Formal Scrum Master certification is mandatory (e.g., CSM, PSM I/II, SAFe).

Technical Proficiency: In-depth knowledge of Agile delivery frameworks and advanced hands-on expertise with project tracking software (JIRA).

Leadership Skills: Proven track record in team coaching, conflict resolution, and managing competing priorities.

Autonomy: Strong initiative-taker capable of driving results independently.

Language Requirements: Our client operates in Canada. The company takes all reasonable steps to limit the number of positions in Quebec that require knowledge of a language other than French, and only requires it when necessary and its existing bilingual employees are unable to perform these duties. Based on an assessment conducted by our client, it has been determined that this position requires candidates to be fluent in English (both spoken and written). In particular, this position will require the employee to interact with centralized internal departments (e.g., Operations / HR / Finance / Legal / Contracts / Sales) that support the organization in Canada and that do not speak French.

Summary
Location: Saint-Hyacinthe or Montreal, QC (Hybrid)

Assignment Duration: Initial 6-month contract (November 2, 2026 – April 30, 2027), renewable

Schedule: 35 hours / week

Employment Type: IT Consultant (Contract)

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to [email protected] to ensure their ability to fully participate in the interview process.