Technical Program Manager

As a Technical Program Manager (TPM) at RapidClaims, you will play a key role in driving cross-functional execution of large-scale technical initiatives. You will partner with engineering, product and operations teams to design, plan and deliver mission-critical programs that power our AI-driven revenue cycle management platform.

This role requires a balance of strong technical depth, program management expertise and excellent communication skills to keep teams and stakeholders aligned.

Role Definition: The Technical Program Manager will own the end-to-end planning and execution of high-impact technical programs. This includes roadmap alignment, tracking deliverables, managing risks, and making sure projects are executed with speed, quality and efficiency. We're looking for someone who thrives in dynamic environments, can translate business goals into technical execution plans, and is passionate about building scalable systems that redefine healthcare AI.

Responsibilities:

• Drive end-to-end execution of complex technical programs, ensuring on-time delivery and alignment with company goals.
• Collaborate with product managers, engineers and business stakeholders to define requirements, scope and success metrics.
• Create and manage program roadmaps, breaking initiatives down into executable milestones.
• Identify risks, dependencies and blockers, and proactively drive resolution to maintain delivery momentum.
• Establish and standardise program management processes, tools and best practices for scale.
• Track progress and communicate updates clearly through reports, dashboards and executive reviews.
• Foster cross-functional collaboration and act as the bridge between technical and business teams.
• Partner with engineering leads to improve sprint planning, capacity management and release coordination.

Requirements:

• 2-4 years in technical program management, project management or engineering leadership, preferably in SaaS, AI/ML, healthcare tech or high-growth startups.
• Technical Understanding: Strong grasp of software development lifecycles, cloud-native systems, APIs and data workflows.
• Project Management Expertise: Proficiency in Agile methodologies (Scrum/Kanban), with hands-on experience using tools like Jira, Confluence or Asana.
• Analytical and Problem-Solving Skills: Ability to turn technical and business requirements into actionable plans.
• Communication: Excellent written and verbal communication skills to align cross-functional teams and present to leadership.
• Organisational Skills: Proven ability to manage multiple programs at once while keeping attention to detail.
• Education: Bachelor's degree in Computer Science, Engineering or a related technical field. A Master's degree or PMP/CSM certification is a plus.

Skills

Agile, Asana, Confluence, Jira, Kanban, Program Management, Project Management, Scrum, Technical Program Management