Senior Specialist Project Manager

Raya CX · Information Technology · Professional Services · 1 month ago
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Location
In office (Cairo)
Seniority
Senior
Employment
Full-Time

First seen by Alion on Oct 1, 2026.

Overview
Company
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Raya CX

Raya CX is an Egyptian customer experience company founded in 2001 and headquartered in Cairo. It provides outsourced contact centre and digital support services. The company operates delivery centres on several continents.
rayacx.com · HQ: Cairo, Egypt · Information Technology · Professional Services · Business Process Outsourcing (BPO) · Call Center Services · 51-200 employees · Est. 2001
Tech stack of Raya CX

What will you do

  • Develop project plan & identifies the required tasks to reach the desired output and objectives through identifying clients requirements setting authority matrix & preparing materials related to projects technical details
  • Monitor & review projects development activities and participate in the verification and validation process to ensure adherence to time plans
  • Analyze business cycles and requirements in accordance with the project scope of work and applies necessary actions to support all processes
  • Conduct regular meetings with clients to review and discuss end results to ensure alignment and satisfaction
  • Regularly apply analysis of project process and conduct improvement opportunity analysis in order to maximized profit and provide value added to clients
  • Responsible for projects financial files during the implementation phase

    • TECHNICAL SKILLS:

    Communication skills Computer skills Financial Skills

    LANGUAGE SKILLS:

    Arabic: Proficient

    English: Proficient

    PROFESSIONAL EXPERIENCE:

    2-4 years

    EDUCATIONAL BACKGROUND:

    • Bachelors degree
    • PMP certificate is an added plus by
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