Asset Management Specialist

We are hiring an Asset management Specialist to join our R&D department. This is a hands on infrastructure role for someone who views asset management through an engineering lens. You'll own our technical asset lifecycle (cloud, licensing, hardware) while working side-by-side with our DevOps team to support environment stability and resource optimization.

Key Responsibilities

• Establish and maintain a centralized CMDB, moving beyond spreadsheets to a scalable, automated system for tracking hardware, cloud instances, and virtual environments.
• Design and launch the ITAM program: policies, naming conventions, lifecycle stages, and ownership across cloud and on-prem environments at each client.
• Monitor cloud consumption and resource utilization.
• Manage technical renewals (SaaS, per-core, BYOL) and hardware warranties using a proactive alert system (90/60/30 days) to ensure zero service interruptions.
• Drive the renewal workflow end to end: notify owners, coordinate with vendors and Procurement, and make sure nothing lapses
• Provide hands-on assistance to the DevOps team in environment provisioning, infrastructure maintenance, and basic troubleshooting.

Key Qualifications

• 3-5 years of experience in Technical Asset Management, Infrastructure Operations, or Engineering Ops within a high-tech/R&D environment, ideally supporting multi-project or multi-client infrastructure.
• Hands-on experience with AWS and/or Oracle Cloud (OCI), as well as VMware environments.
• DevOps Orientation: Solid understanding of the DevOps lifecycle. Experience with tools like Terraform, Docker, or Ansible - a significant advantage.
• Proven knowledge of complex software licensing models (subscription, per-core, per-seat, enterprise agreements).
• Ability to log into consoles, navigate complex CLI/GUI interfaces, and extract necessary data independently.
• Highly organized, detail-oriented, and capable of defining processes in a dynamic environment.

Preferred Qualifications

• Experience with ITAM/CMDB platforms (e.g., Jira Assets, Snipe-IT, ServiceNow).
• Experience managing infrastructure or assets across multiple concurrent projects/environments (agency, MSP, or multi-client background is a plus)
• Ability to write basic scripts (Python/Bash/PowerShell) for data automation.
• Experience integrating asset data with ticketing (Zendesk, Jira SM, ServiceNow) or discovery/monitoring tools.

You'll be part of our Customer Support organization, acting as the technical backbone for how we track, license, and maintain infrastructure across every active customer deployment.

Sound like you? We'd love to hear from you.