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Receptionist I

RB Global • Commerce • Auctions • 1 day ago
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Salary
≈ $49k – $83k per year (Estimated)
Location
In office (Yatala)

Confirmed on the employer's own hiring board on Oct 22, 2026. First seen by Alion on Oct 21, 2026. RB Global scores B on the Alion truth index.

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Profile match

RB Global

Headquartered in Westchester, Illinois, United States, RB Global, Inc. (formerly Ritchie Bros. Auctioneers) is a leading omnichannel marketplace provider specializing in the disposition, auction, and lifecycle management of commercial assets and vehicles. The company operates a global network of digital trading platforms and physical auction sites under prominent brands, including Ritchie Bros., IAA, Rouse Services, and SmartEquip. Beyond live and online unreserved auctions for heavy machinery, agricultural equipment, and automotive fleets, it provides end-to-end support services such as equipment inspection, asset appraisals, title processing, and logistics management. RB Global plays a pivotal role in facilitating global business-to-business commerce across construction, transportation, agriculture, and government surplus sectors.
rbglobal.com • HQ: Westchester, United States • Commerce • Auctions • Marketplaces • 1001-5000 employees • Est. 1938
Tech stack of RB Global
  • The Receptionist 1 is responsible for performing clerical tasks within an office setting to support daily operations. The duties include answering and transferring phone calls to employees, assisting customers pre-sale, during the auction and post sales auctions. The Receptionist will provide a wide variety of support to the customers.
  • Operate a high-volume telephone switchboard receiving customer enquiries and assist customers with their ability to use all of Ritchie Bros services.
  • Ability to explain how bidding and unreserved auctions work.
  • Support customers during the auction registration process for online bidding.
  • Resolve issues and track interactions relating to customer accounts.
  • Provide information related to past and upcoming auctions and equipment.
  • Assist with post sale accounts receivable phone calls and payment processing.
  • Ensure that superior customer service is always delivered to all customers.
  • Provide additional administrative support as needed.
  • Perform duties as assigned.
  • Previous work experience where you worked in-person with customers
  • Experience using computers, and able to learn to use new technology and software
  • A commitment to providing fantastic customer service
  • Able to work well and maintain a positive attitude in high-pressure situations
  • A friendly, outgoing, patient personality.
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