Application Support Analyst

Job Description

• Ensuring that up-to-date job control language is maintained and documented for each program that is part of a scheduled production run.
• Ensuring the documentation and tracking of all shift turnover issues.
• Contributing to job scheduling and report distribution, as well as data center standards development and enforcement.
• Monitoring the library to insure that the proper generation of data files are available for production runs and tracks resolution.
• Monitoring the EOD batches and act immediately to identify the root cause for job failures and remediate.
• Monitor via ITRS Dashboard to ensure health of Application.
• Ensure timely delivery to downstream consumers (Front Office).
• Drive improved stability and higher quality of data delivered to Front Office.
• Document new issues that occur and maintain/enhance existing documentation to ensure consistent steps performed for known issues.
• Coordinate between several groups to remediate issues (Support, Development, Analytics, Quants).
• Investigate pricing failures and resolve issues utilization various skills including SQL, Unix, Windows.
• Develop scripts to automate processes using Powershell and other scripting languages.

Requirements:

• Powershell scripting
• SQL language (any DB language but SQL Server/Oracle preferred
• Windows Server, ability to deep-dive into issues
• ITRS Geneos Monitoring Software
• Job Scheduler experience (i.e. BMC Control-M, Cron, etc.)

Job Skills

Additional Job Details

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Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.