Salesforce Platform Engineer

Job Description

WHAT IS THE OPPORTUNITY?

We are seeking an experienced Salesforce Platform Engineer to support the design, development, and enhancement of our commercial lending platform built on nCino. You will work closely with business stakeholders, product owners, and engineering teams to deliver scalable and compliant solutions that streamline loan origination, underwriting, and servicing processes.

WHAT WILL YOU DO?

Platform Development & Customization

• Design, develop, and deploy solutions on the nCino Bank Operating System built on Salesforce
• Customize and configure Salesforce and nCino components, including workflows, objects, and UI elements
• Develop Apex classes, triggers, Lightning Web Components (LWC), and integrations to support business requirements
• Implement and enhance loan origination and servicing workflows within nCino

Requirements Analysis & Design

• Collaborate with business analysts to translate requirements into technical solutions
• Lead development of high-impact enterprise projects by working closely with product owners during requirement definition and platform capability mapping
• Take ownership of key initiatives by collaborating with analysts, project managers, and integration partners to resolve issues affecting Salesforce sprint deliverables

Integration & APIs

• Integrate nCino with internal banking systems and third-party platforms
• Support integration with enterprise platforms using REST/SOAP APIs and middleware
• Ensure seamless data exchange across systems

Quality Assurance & Testing

• Perform unit testing, debugging, and performance optimization for Salesforce code
• Participate in code reviews, testing, and release management using CI/CD tools (e.g., Copado)
• Troubleshoot production issues and provide ongoing support and enhancements
• Participate in production support to quickly communicate and resolve critical issues

Compliance & Security

• Ensure solutions meet regulatory, security, and compliance requirements
• Maintain documentation and adhere to development and security standards
• Migrate objects between environments per the established Systems Development Life Cycle (SDLC)

Agile Collaboration

• Participate in Agile ceremonies including sprint planning, stand-ups, and retrospectives
• Work effectively with cross-functional teams to meet sprint deliverables and project goals

Continuous Improvement

• Proactively research and present recommendations regarding new features and functionality from nCino releases
• Stay current with platform updates and best practices

WHAT YOU NEED TO SUCCEED?

MUST HAVE

• Bachelor’s degree in computer science, Information Systems, or related field
• 3-6 years of experience in Salesforce development
• Hands-on experience with nCino platform development and configuration
• Strong experience with Apex, SOQL, and Lightning Web Components (LWC)
• Demonstrated proficiency with Salesforce integrations (REST/SOAP APIs)
• Understanding of commercial lending processes (loan origination, underwriting, servicing)
• Experience working in Agile/Scrum environments
• Understanding of CI/CD practices for Salesforce development
• Strong debugging and problem-solving skills
• Ability to handle multiple tasks and deadlines simultaneously

NICE TO HAVE:

• Salesforce certifications (Platform Developer I/II)
• Familiarity with Copado or Autorabit deployment pipelines
• Experience with AI development tools (e.g., Agent force, GitHub Copilot)

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable

• Leaders who support your development through coaching and managing opportunities

• Ability to make a difference and lasting impact

• Work in a dynamic, collaborative, progressive, and high-performing team

• A world-class training program in financial services

• Flexible work/life balance options

• Opportunities to do challenging work

Job Skills

Additional Job Details

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Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.