Site Reliability Engineer

With 1,000+ intelligence professionals serving over 1,900 clients worldwide, Recorded Future is the world’s most advanced, and largest, intelligence company!

We are seeking a highly motivated and experienced Site Reliability Engineer (SRE) to join our growing team. In this role, you will be instrumental in ensuring the reliability, scalability, and performance of our critical systems. You will work closely with development teams to build and maintain robust infrastructure, implement automation, and foster a culture of operational excellence. This position requires a strong understanding of cloud environments, observability, and infrastructure as code principles.

What You'll Do:

• Ensure the performance, capacity, scalability, reliability, resiliency, security, compliance, support, cost efficiency, SLA, SLOs, RPOs and RTOs for the platform, either directly or in collaboration with other teams.
• Make systemic improvements both proactively and for recurring issues.
• Perform comprehensive Root Cause Analysis for outages.
• Design, implement, and maintain scalable and reliable infrastructure on AWS.
• Develop and manage observability solutions using tools such as Grafana, ELK (Elasticsearch, Logstash, Kibana), and Prometheus to monitor system health and performance.
• Automate infrastructure provisioning and configuration using Terraform and Chef.
• Participate in a 24/7 on-call rotation to respond to and resolve production incidents.
• Collaborate with engineering teams to ensure applications are designed for high availability and resilience.
• Proactively identify and address performance bottlenecks and potential issues.
• Drive continuous improvement through automation, process optimization, and post-incident reviews.

What You'll Bring: 

• 3+ years of experience in a Site Reliability Engineer, DevOps Engineer, or similar role.
• Extensive hands-on experience with Amazon Web Services (AWS), including a deep understanding of networking concepts within AWS.
• Expert-level troubleshooting and diagnostic skills
• Proven track record of reducing system downtime
• Ability to grasp complex architectures.
• Advanced Linux skills (engineering fundamentals, networking, storage, operating systems)
• Exposure managing and optimizing observability suites (e.g., Grafana, ELK Stack).
• Strong proficiency in Terraform and Chef.
• A strong preference for automating tasks and implementing solutions via Infrastructure as Code rather than manual changes.
• Skilled in creating clear, concise incident reports and technical documentation
• Ability to stay calm under pressure during an outage. 
• Fantastic collaboration skills.
• Spectacular collaborator and communicator.
• A team player but self motivated.

Preferred Qualifications:

• Knowledge and experience with Kubernetes.
• Familiarity with message brokers such as RabbitMQ and Apache Kafka.
• Experience with NoSQL databases, particularly MongoDB and Elasticsearch.
• Familiarity with OpenTelemetry
• Experience with large distributed systems and microservices architecture
• Experience with CI/CD pipelines.

Why should you join Recorded Future?

Recorded Future employees (or “Futurists”), represent over 40 nationalities and embody our core values of having high standards, practicing inclusion, and acting ethically. Our dedication to empowering clients with intelligence to disrupt adversaries has earned us a 4.6-star user rating on G2 and more than 50% of Fortune 100 companies as customers.

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We are committed to maintaining an environment that attracts and retains talent from a diverse range of experiences, backgrounds and lifestyles.  By ensuring all feel included and respected for being unique and bringing their whole selves to work, Recorded Future is made a better place every day.

If you need any accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to our recruiting team at [email protected]  

Recorded Future is an equal opportunity and affirmative action employer and we encourage candidates from all backgrounds to apply. Recorded Future does not discriminate based on race, religion, color, national origin, gender including pregnancy, sexual orientation, gender identity, age, marital status, veteran status, disability or any other characteristic protected by law.

Recorded Future will not discharge, discipline or in any other manner discriminate against any employee or applicant for employment because such employee or applicant has inquired about, discussed, or disclosed the compensation of the employee or applicant or another employee or applicant.

Recorded Future does not administer a lie detector test as a condition of employment or continued employment. This is in compliance with the law of the Commonwealth of Massachusetts, and in alignment with our hiring practices across all jurisdictions.

Recorded Future maintains a drug-free workplace.

Note: Our interview process for all final-round candidates requires a mandatory in-person interview  or a live, scheduled video conference with the hiring manager. We do not conduct interviews via instant messaging or text. All communications during the application process will come from individuals within our HR department via their Recorded Future email address.

Notice to Agency and Search Firm Representatives: Recorded Future will not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to Recorded Future, including those sent to our employees or through our website, will become the property of Recorded Future. Recorded Future will not be liable for any fees related to unsolicited resumes.

Agencies must have a valid written agreement in place with Recorded Future's recruitment team and must receive written authorization before submitting resumes. Submissions made without such agreements and authorization will not be accepted and no fees will be paid.