Business Development Manager

We are seeking an experienced and results-driven Business Development Manager to identify and secure new business opportunities aligned with SDBSA’s strategy and available resources. The successful candidate will be responsible for driving sales growth, expanding market opportunities, and developing and maintaining strong client relationships within the logistics, transport and supply chain industry.

The ideal candidate will have a proven track record in sales and business development, strong negotiation and relationship management skills, and fluency in Mandarin Chinese, with the ability to speak, read and write the language.

Key Responsibilities

• Identify, develop and secure new business opportunities aligned with the organisation’s strategy and available resources.

• Prepare and manage sales estimates and pricing proposals for air, sea and road freight services.

• Build and maintain strong relationships with existing and prospective clients to drive customer satisfaction, retention and business growth.

• Collaborate with the Sales Director to develop new products, identify new business areas and maximise market opportunities.

• Explore potential markets and business opportunities to expand the organisation’s customer base and service offerings.

• Provide regular feedback to management on sales performance, business development outcomes, market opportunities and product improvements.

• Ensure that all new clients complete and sign the organisation’s Standard Terms and Conditions and Credit Application forms in accordance with approved procedures.

• Address routine operational issues requiring managerial intervention and escalate complex or high-risk matters appropriately.

• Develop and maintain comprehensive knowledge of the organisation’s products, services, competitors and industry developments.

• Monitor and maintain accurate records of sales and prospecting activities, including sales calls, client meetings, presentations, concluded sales and follow-up actions.

• Promote the organisation’s brand and services through effective sales, marketing and customer engagement channels.

• Monitor sales activity and the preparation of estimates to support business development targets and customer satisfaction.

• Matric certificate.

• Bachelor’s degree in Sales and/or Marketing, or a relevant National Diploma.

• A relevant tertiary qualification in logistics, particularly air and sea imports and exports would be advantageous.

• Minimum of 5 years’ sales experience in the logistics, transport and/or supply chain management industry.

• Fluency in Mandarin Chinese, with the ability to speak, read and write the language.

• Valid driver’s licence and own vehicle.

• Proven track record in sales and earning commission.

• Valid South African documentation, such as a South African passport or permanent residence permit.

• Willingness to travel as required.

Market Related