Consulting Services Account Specialist

The Red Hat Consulting team is looking for an experienced sales professional to join us as a Territory Services Manager in Brasília, Brazil.

The Consulting Services Account Specialist exercises sound judgment and works independently with minimal instruction to lead services sales efforts in their assigned accounts. The role develops solutions aligned to customer outcomes, coordinates with delivery and sales teams, and resolves moderately complex service sales issues within their scope of responsibility.

In this role, you will lead sales activities for our business, which cover a broad range of IT infrastructure solutions and technologies, from mission-critical operating system and virtualization environments, to advanced middleware, cloud, and Platform-as-a-Service (PaaS) propositions.

You'll be responsible for managing sales, customer satisfaction, and partner engagement for a set of accounts within their assigned territory. At Red Hat, we believe in creating an atmosphere of collaboration - we all work together to win.

As a Territory Services Manager, you will develop and maintain relationships with channel partners and key accounts, working to sell Red Hat's offerings and services under a partnership agreement.

What you will do:

• Grow your territory through the development of internal business partnerships with the Field Sales team and alliance and partner programs
• Accurately and consistently provide revenue and booking forecasts for your territory
• Design and implement effective, high-impact technical and business solutions for Red Hat's customers with focus on our middleware technologies, specifically Red Hat OpenShift
• Manage revenue and booking goals across all practices; meet margin and use targets
• Ensure successful delivery of all projects
• Coordinate customer managers who manage consultants, fostering a culture of collaboration within your team
• Grow your revenue base on a quarterly basis
• Manage escalations without supervision
• Assist with negotiating Red Hat’s master services agreements and statements of work (SoWs) with the customers and Red Hat’s Legal team

What you will bring:

• 3+ years of experience with internal or external sales
• Knowledge of technical or business consulting practices
• Project delivery experience
• Experience with and ability to speak at public conferences and meetups

About Red Hat

Red Hat is the world’s leading provider of enterpriseopen source software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact.

Inclusion at Red Hat

Red Hat’s culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village.

Equal Opportunity Policy (EEO)

Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.

Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.

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