Senior Business Systems Analyst

About the Role

Redhorse transforms the way government uses data and technology. To support this mission, we are seeking a Senior Business Systems Analyst to support the FBI National Security Branch (NSB). This is a high-impact role where you will serve as a critical bridge between technical developers and non-technical stakeholders, ensuring that the systems used for National Security Letters (NSLs), the Foreign Intelligence Surveillance Act (FISA), and other legal processes are modern, secure, and mission-aligned. Your expertise will directly influence the development of the FBI’s enterprise systems, helping to protect national security through improved data management and IT governance.

Key Responsibilities

• Support FBI national security system development, including FISA, NSL, and NDRR system project management.
• Gather FISA user requirements and design the NSL system.
• Manage complex data conversion processes, including ETL processes, data storage, access controls, indexing, entity extraction/resolution, analysis, and sharing.
• Develop comprehensive documentation, training materials, and deployment plans.
• Regularly assess FBI’s complex technical systems, identifying risks, and recommending improvements for cost savings, consolidation, and system retirement/replacement.
• Advise the Government on emerging vulnerabilities and corrective measures for NSB equities, emerging technologies, and FBI enterprise systems.
• Serve as the primary interface for collecting, tracking, and managing operational user requirements from Department of Justice, FBI headquarters, and field office stakeholders.
• Analyze technical and functional systems documentation to identify key points and potential problems.
• Collaborate with software developers and the DevOps team to define and document requirements as epics, features, and user stories.
• Draft national security business and functional documentation (user stories, acceptance criteria, use cases, concepts of operation, cost-benefit analyses, privacy impact assessments, operating models, workflow diagrams, and standard operating procedures) for the FBI’s FISA system, legal process applications, Sentinel requirements, and intelligence collection applications.
• Lead support for NSB’s planning and implementation of IT projects, ensuring on-time task completion.
• Assist in strategic planning for NSB IT programs.
• Prepare reports, briefing materials, talking points, Power BI reports, and other documents for management, often on short notice.
• Provide updates to FBI executive management on current IT projects and initiatives.
• Analyze and resolve business and management issues, providing recommendations and subject matter expertise.
• Provide technical support and troubleshooting assistance regarding NSB’s Technical Bridge applications (FISA, NSLs, NDRRs, etc.) and other proprietary applications.
• Represent NSB at meetings, documenting proceedings and follow-up actions.

Required Experience/Clearance

• 10+ years of experience working within U.S. National Security, defense, or law enforcement communities.
• 10+ years’ experience with U.S. National Security IC mission sets, FISA policy, and government case management.
• 10+ years’ experience analyzing data, written/verbal information, and processes to assess risks and formulate recommendations.
• 10+ years’ experience leading or coordinating complex programs and/or multiple projects.
• 10+ years’ experience and demonstrated knowledge of IT practices and principles, including IT Life-cycle management/IT Governance, Systems development life cycle, Software development methodologies (e.g., agile, waterfall), and Requirements elicitation and management.
• 10+ years’ experience translating and communicating complex subject matter between technical and non-technical audiences.
• Minimum 5+ years’ experience using MS Excel, Power BI, PowerPoint, Visio, Word, and SharePoint.
• Minimum 5+ years’ experience writing reports, briefing materials, and delivering presentations.
• Active Top Secret (TS) security clearance

Desired Experience

• Bachelor's or Master's degree in Computer Science, Management Information Systems, or a related field.
• 8+ years’ experience with National Security operations and USIC functions.
• 8+ years’ experience with National Security mission sets, FISA policy, and case management, including experience with FISAMS, Sentinel, and DIVS.
• Relevant certifications, such as ITIL, Agile Product Owner, Project Management (CAPM/PMP), and/or CBAP.
• 6+ years’ experience with data-related issues (ETL processes, storage, access controls, indexing, entity extraction/resolution, analysis, and sharing).
• 6+ years’ experience working in a federal interagency environment.