Branch Experience Manager

Minimum Qualification: Knowledge, Skills and Abilities

• Excellent leadership and problem-solving skills.
• Ability to influence and motivate others.
• Ability to direct and supervise the work of others.
• Thorough knowledge of modern sales management principles, practices, and techniques.
• Knowledge of business development methods and practices and program development.
• Thorough knowledge of branch operations policies and procedures.
• Excellent oral and written communication skills.
• Excellent organizational skills and ability to prioritize and successfully manage multiple tasks and deadlines simultaneously.
• Ability to work and act independently and confidentially, using discretion and tact.
• Ability to analyze situations and recommend workable solutions.
• Ability to effectively research and report data.
• Ability to distinguish and manage confidential material and information.
• Ability to work a rotating schedule which will include working on rotating Saturdays.
• Ability to attend morning and evening meetings and events.
• Ability to establish and maintain effective working relationships with a diverse group of people; desire to work in a team environment.
• Demonstrated ability to cross-sell financial services products.
• Skilled in the operation of office equipment including PC with word processing and spreadsheet software, intranet, and Internet access.

Licenses and Certifications

• Ability to obtain and maintain registration with the National Mortgage Licensing System and Registry in compliance with the requirements of Federal Law, including the SAFE ACT and NCUA part 761.
• Position requires the ability to be a registered and designated Credit Endorsee with the California Department of Insurance.